Zywave · 1 day ago
Global Account Manager
United States
Full-time
Remote
Senior LevelZywave is a cutting-edge SaaS company that has led the digital revolution of the insurance industry over the last 25 years. They are seeking an experienced Global Account Manager to drive Net Revenue Retention by fostering long-lasting partnerships with key customer executives and managing strategic account plans.
InsuranceSoftware
Responsibilities
Develop and nurture deep, multi-threaded relationships with key executives and decision-makers
Create and maintain comprehensive strategic account plans that map our solutions to the customer's primary business initiatives, priorities, and key performance indicators
Own and manage the customer engagement lifecycle, including leading weekly check-ins, preparing and delivering monthly progress reviews, and orchestrating impactful Quarterly and Executive Business Reviews (QBRs/EBRs)
Conduct "white space" analysis to identify opportunities for expanding our footprint within the account
Proactively identify top candidates for enterprise-level contracts and build the business case for the upgrade
Develop and execute on a proactive renewal strategy to ensure high retention rates
Conduct in-depth research to map customer organizational structures, identifying key influencers, their authority, and their sentiment toward our partnership
Partner closely with internal teams to ensure a seamless customer experience and alignment on account strategy
Act as a thought partner to your customers, providing value through best practice sharing, industry insights, and strategic guidance
Sell Zywave products and services in largest most strategic customers
Qualification
Required
Proven experience in a strategic account management, enterprise sales, or senior customer success role with a focus on large, complex customers
A strong track record of meeting and exceeding goals related to Net Revenue Retention (NRR), renewals, and account growth
Exceptional executive presence and communication skills, with demonstrable experience leading C-level business reviews
Strong business acumen, with the ability to understand and align with a customer's strategic goals by leveraging financial reports and market data
A highly organized and programmatic approach to managing a book of business
Experience working collaboratively with cross-functional teams to deliver outstanding results for customers
Willingness to travel for frequent on-site, in-person customer meetings
Company
Zywave
Zywave leads the insurtech industry with the most comprehensive cloud platform solutions.
Founded in 1995
501-1000 employees
H1B Sponsorship
Zywave has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (3)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2020-09-17Acquired
Leadership Team
Martin Simoncic
Chief Executive Officer
Christian G. Kasper
EVP, Chief Financial Officer
Recent News
2025-12-15
Company data provided by crunchbase