Chase · 22 hours ago
Control Manager Vice President - Fraud and Credit Strategy
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid, Senior Level
7+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Control Manager, Vice President, you will provide leadership and expertise in developing controls to combat fraud, protect customers, and ensure a proactive control environment across lending businesses.
BankingFinancial Services
Responsibilities
Create and foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
Lead end-to-end analysis of the business’s operational risk and control environment to identify significant gaps and weaknesses, determine root causes, and drive timely and sustainable solutions
Review and analyze program-related data (e.g., KRI/KPI) to proactively identify existing and emerging operational risks and issues, supporting business-related programs and strategies
Provide leadership support for the execution of the Control and Operational Risk Evaluation (CORE), including identification and resolution of control gaps and weaknesses to reduce financial loss, regulatory exposure, and reputational risk
Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to drive consistent and rigorous operational risk practices and control programs
Report and present risk assessments and due diligence findings to senior management, influencing business practices, key decisions, policies, strategies, internal controls, and standards
Establish control governance and reporting to identify meaningful metrics, escalate control gaps and weaknesses based on key reporting indicators, and manage control committees and forums
Support and oversee the full lifecycle of issues and action plans, ensuring details are captured, progress is tracked, and closure is substantiated with appropriate evidence
Lead by example, demonstrating exemplary personal and professional attributes and inspiring confidence in staff and key partners
Add unique aspects to this job as needed (e.g., specialized technology, business knowledge, governance, travel requirements, and regional responsibilities)
Qualification
Required
Bachelor's degree or equivalent experience required
7+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance
Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate the operational risk and control environment in conjunction with business partners
Business Knowledge: Ability to understand the business and regulation surrounding it
Communication/Presentation: Excellent written and verbal communication skills; ability to influence business leaders in a meaningful and actionable manner
Networking: Exceptional interpersonal, collaboration, and relationship-building skills
Autonomy & Change Management: Flexible, adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environment
Decision Making/Judgement: Ability to make subjective and informed decisions based upon output, influence stakeholders, and justify decision making
Process Analysis/Design Acumen: Ability to understand a process and associated risk to inform control design
Problem Solving/Analytical Skills: Solid critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
Implementation Skills: Writing action plans, procedures, and supporting change management
Preferred
Experience leading broad cross-functional teams to analyze, design, and deliver best practices
Data analytics experience using Excel or Access
Experience developing compelling and meaningful executive presentations to drive opportunities and recommendations for improvement
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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