Westgate Resorts · 8 hours ago
Resort Experience Supervisor
Westgate Resorts is a company dedicated to creating remarkable guest experiences at their resorts. As a Resort Experience Supervisor, you will manage the Resort Experience department, coordinate activities and events, and ensure team member morale and safety compliance.
CasinoHospitalityResorts
Responsibilities
Responsible for communicating and working with Westgate vendors such as Resort Recreation and Tourism
Manage and Facilitate products and services for Activities/ Events
Coordinate activity and special event programs using themed concepts
Assist in set-up and breakdown for special events
Organize and update department files
Plan parties for owners, guests, and team members
Formulate an environment, which will increase team members' morale, and motivation, and promote team spirit
Take charge of the department in the absence of the director
Purchase and pick up supplies and equipment when necessary
Order, inventory, and distribute logo merchandise and sports equipment
Prepare daily and monthly records and procedures for logo merchandise, marketing materials, and other purchases in accordance with CFI and Westgate Resorts accounting
Collect daily written reports about the Fitness Center and Game Room
Organize vendor reports and collect monthly payments
Write up subordinate team member performance evaluations; ability to enforce disciplinary procedures
Attend manager meetings and participate in team member orientation tours
Power and responsibility to cancel various activities when weather or other conditions pose a safety hazard to participants
Cooperates with recreation and non-recreation personnel
Team leader for the Resort Experience Department regarding resort service standards
Contact person for entertainment regarding special events
Stock special event supplies on a weekly basis
Performs weekly inspections of recreational sites
Replacement of nets, repairing and repainting equipment as needed
Contact person for contractors regarding repairs and replacement of recreational courts, playground, dock, fitness center, etc
Responsible for collecting and recording bike log information
Ability to design, create, and upkeep decorations
Coordinate Team Member Safety Training
Maintain Safety Training Compliance Records
Qualification
Required
Current Driver's license
Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 - 50 pounds
Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Preferred
First Aid & CPR
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Recent News
2026-01-22
The Orlando Sentinel
2026-01-03
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