Panera Bread · 6 hours ago
Manager, Operations Documents & Resources
Boston, MA
Full-time
Hybrid
Mid Level
$76K/yr - $107K/yr
3+ years expPanera Bread is a well-known restaurant chain, and they are seeking a Manager for Operations Documents & Resources. This role is responsible for resource development and management, optimizing daily tools, and updating standards in collaboration with Culinary/Food Ops Teams during the development of new menu items.
BakeryCateringFood and BeverageRestaurants
Responsibilities
Resource development and management supporting campaigns and off-cycle updates
Ongoing optimization and connectivity of daily tools for all cafe formats
Updating standards in existing and new resources from the Ops Standards Team and the field
Partnering with Culinary/Food Ops Teams during the development of new menu items and related production processes
Resource development and/or editing of existing resources to support new or changed products or processes for campaign and off-cycle launches
Coordination with various Panera departments to gather and provide feedback
Attending and providing feedback at validation sessions at the Innovation Center
Producing materials and adhering to Celebration Team deadlines for drafts, draft reviews, sign-off calls, and final document delivery
Planning, communicating, and coordinating printing with internal Panera teams and external print partners to support campaign and off-cycle printed material needs
Maintaining an accurate Learning Tools List of all available printed resources in cafes
Maintaining the print vendor 'new cafe opening packet' printed document list
Implementing document updates from the Ops Standards Team and the field to ensure accurate documentation is available to cafes post-implementation
Maintaining the team’s document master folders to ensure they are routinely updated with the most current and available files
Project management within the assigned scope
Qualification
Required
3+ years' experience in restaurant operations environment needed, Panera operations optimal
Detail-orientated and curious, able to quickly evaluate inter-dependencies between projects and programs, and use analytics and creative problem-solving skills to identify a clear pathway to best solutions
Ability to multitask, prioritize and balance varying workloads to ensure delivery of high-quality results
Elevated performance in a fast-paced, time-sensitive environment with demonstrated ability to complete projects on time based on scope, people/resources, and business value
Outstanding communication and cross-departmental team building skills with the ability to effectively persuade through oral and written means
Working knowledge of Microsoft Office skills (Excel, Word, PowerPoint, etc.). Strong skills are preferred
Ability to travel up to 10% of the time depending on project needs
Preferred
Experience in project management or project planning
Experience with InDesign preferred
Company
Panera Bread
Panera Bread is a bakery-cafe chain restaurants offers a wide array of pastries and baked breads. It is a sub-organization of JAB Holding Company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$100M2017-04-05Acquired
2014-06-16Post Ipo Debt· $100M
1991-01-14IPO
Leadership Team
Earl Ellis
Executive Vice President and Chief Financial Officer
Mark Shambura
Chief Marketing Officer
Recent News
2026-01-20
2026-01-16
2026-01-14
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