Technical Services Coordinator jobs in United States
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Safety National · 1 day ago

Technical Services Coordinator

Safety National is a leading specialty insurance and reinsurance provider that values integrity, teamwork, and stability. The Technical Services Coordinator will act as the vital connection between business users and the IT department, ensuring effective performance of key systems and applications while providing technical support across various departments.

Financial ServicesInsurance
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Comp. & Benefits
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Responsibilities

Participating in user acceptance testing
Documenting user processes
Logging and tracking system issues
Maintaining uniform documentation standards

Qualification

Technical assistanceUser acceptance testingMicrosoft Office SuiteCustomer serviceDocumentation standardsProactive attitudeWritten communicationOral communicationOrganizational skillsProject management

Required

Strong written and oral communication skills with a professional attitude
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO. All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview

Preferred

Customer service experience is strongly preferred
Experience with development and execution of test cases based on system specifications and documentation
Proficiency in Microsoft Office Suite at an intermediate skill level
Insurance designations a plus, but not required

Benefits

Generous health, dental, and vision coverage
Health savings accounts
A 401(k)-retirement savings match
An annual profit sharing contribution
Family forming benefits for adoption, fertility, and surrogacy
Generous paid time off and paid holidays
Paid parental and caregiver leave
A hybrid work environment
Company-paid life insurance and disability
Professional growth and development opportunities
Employee recognition and well-being programs

Company

Safety National

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Safety National is a specialty insurance and reinsurance provider.

Funding

Current Stage
Late Stage

Leadership Team

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John Csik
Executive Advisor
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Company data provided by crunchbase