Sedgwick · 1 week ago
Disability Representative
Chicago, IL
Full-time
Hybrid
Entry Level
$21.82/hr - $21.82/hr
2+ years expSedgwick is a company that supports individuals facing unexpected challenges, and they are seeking a Disability Representative to process claims and determine benefits under disability plans. The role involves making claim determinations, processing payments, and maintaining client relationships while ensuring compliance with organizational quality programs.
BankingInsuranceRisk Management
Responsibilities
Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan
Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets
Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system
Refers cases as appropriate to team lead; maintains professional client relationships
Performs other duties as assigned
Supports the organization's quality program(s)
Qualification
Required
High school diploma or GED required
Two (2) years of related experience or equivalent combination of education and experience required to include one (1) year general office or customer service experience
Excellent oral and written communication
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Computer keyboarding, travel as required
Hearing, vision and talking
Credit security clearance, confirmed via a background credit check, is required for this position
Preferred
College preferred
One (1) year of benefits or claims management experience preferred
Benefits
Medical
Dental
Vision
401k and matching
PTO
Disability and life insurance
Employee assistance
Flexible spending or health savings account
Other additional voluntary benefits
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
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