Expedite Talent Solutions · 4 hours ago
Technical Support Specialist
Milledgeville, GA
Contract
Onsite
Mid Level
$25.95/hr - $25.95/hr
3+ years expExpedite Technology Solutions is seeking a Technical Support Specialist to maintain essential IT operations and support business-critical tasks. The role involves troubleshooting software and hardware issues, training employees, and ensuring efficient IT processes.
IT ManagementProfessional ServicesWarehousing
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualification
Required
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line
Active Directory: 3 years (Required)
Location: Milledgeville, GA (Required)
Preferred
Software troubleshooting: 3 years (Preferred)
Computer hardware: 3 years (Preferred)
Company
Expedite Talent Solutions
Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandeep Singh
Associate Director / Sr. Client Partner
Company data provided by crunchbase