Emprise Bank · 3 hours ago
Treasury Management Support Specialist (Wichita, KS)
Wichita, KS
Full-time
Onsite
New Grad, Entry LevelEmprise Bank is focused on empowering people to thrive and providing extraordinary customer experiences. As a Treasury Management Support Specialist, you will be responsible for process administration, reconciliation, and communication to support Treasury Management services for commercial clients.
BankingFinanceFinancial Services
No H1B
Responsibilities
Assist commercial clients with new product requests and/or maintenance requests
Complete product setup and conduct client training virtually or onsite
Provide ongoing assistance for Treasury Sales to aid in the development of treasury-related skills including appropriate sales proposals and support as necessary for customer questions during the sales process
Communicate with clients and internal staff related to any Treasury exception processes or transaction issues
Provide customer care related to temporary increases, client issues or requests needing assistance
Gather statistical data for commercial account analysis and complete monthly service charging
Complete monthly and quarterly reports
Initiate and complete product periodic reviews for respective clients
Document standard operating procedures to ensure consistency in processes
Review current processes for efficiency and effectiveness on an ongoing basis
Collaborate across departments to seek process improvements
Update procedures as needed
Interact with Emprise associates, customers, other banks, and vendors relative to areas of concern involving transaction services
Escalate issues as needed
Achieve solid level of knowledge across department, rules, and regulations
Ability to work independently with minimal guidance
Serve as a technical and procedural resource for the team
Ability to establish priorities and manage deadlines
Complete assignments with attention to detail and high degree of accuracy
Support department with training for new associates, new applications and/or new procedures
Participate on special projects when applicable
Ensure that tasks are understood, supervised, and accomplished
Other duties as assigned within the scope and responsibility of the job
Qualification
Required
High school diploma or equivalent required
Exemplary customer service experience
Strong attention to detail and time management skills
Confident and articulate communication skills
Initiative and strong work ethic
Ability to effectively build and maintain relationships with Emprise associates, vendors, and professional contacts
An understanding of and commitment to our values
Ability to work independently with minimal guidance
Ability to establish priorities and manage deadlines
Complete assignments with attention to detail and high degree of accuracy
Preferred
Bank Experience preferred
Proficiency with large server-based applications and typical desktop software
Benefits
Competitive salary and benefits
Professional growth
A rewarding and challenging environment
Opportunities to be involved in our communities
A culture of integrity, passion, and success
Shift differential pay for bilingual candidates
Company
Emprise Bank
Emprise Bank is a commercial bank that provides financial services.
Founded in 1910
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chad McDaniel
Senior Vice President - Chief Credit Officer
Shelby Chapman
SVP - Emprise Embedded Partner Delivery Leader
Recent News
Business Journals
2024-04-29
2024-04-14
2024-04-12
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