Whop · 1 hour ago
Infrastructure Reliability Engineer
New York, NY - Williamsburg
Full-time
Onsite
Senior Level
$250K/yr - $250K/yr
5+ years expWhop is a platform powering the next generation of online business, providing entrepreneurs with tools to launch and grow digital products. The role involves building reliable systems to ensure uptime and performance as the company scales, focusing on infrastructure management and observability.
E-CommerceInternetMarketplace
Responsibilities
Own uptime for our infrastructure
Upgrade our observability and monitoring stack to better understand system health
Improve systems around error collection and real-time alerting
Design staged rollout and rollback systems to improve safety of production deployments
Harden our infrastructure against real-world threats and implement guardrails that keep production safe
Speed up performance of critical systems: better infra, code optimization, caching, etc
Work with product teams to make development faster and safer
Create standards around real-time event collection for use in insights and experimentation
Qualification
Required
Minimum of 5 years experience operating production infrastructure for high-availability systems
Deep observability experience including metrics, logs, tracing, and alerting
Security engineering competence
Excellence with databases, queues, and caching strategies
Strong computing and networking fundamentals
Experience with deploying production software safely
Ability to work in a fast-paced startup environment with imperfect information
Strong debugging instincts under pressure
Preferred
Payments/fintech experience
Experience designing SLO programs end-to-end (error budgets, alert routing, paging policy)
Experience with infrastructure as code
Strong programming ability in a backend language
Take ownership from the root cause through permanent fix
Benefits
Unlimited PTO, with full health, vision, dental coverage
Free access to Equinox
$9k annual rent stipend if you live within 4 blocks of the Brooklyn office
Lunch & dinner paid for Monday thru Friday
The latest Macbook Pro & tech accessories
Company
Whop
Whop is a marketplace designed for entrepreneurs, facilitating the buying and selling of communities, courses, and software.
51-200 employees
H1B Sponsorship
Whop has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
$18MKey Investors
JAM Fund,Justin Mateen
2023-07-20Series A· $17M
2022-01-01Seed· $1M
Leadership Team
Steven Schwartz
Co-Founder / CEO
Cameron Zoub
Co-Founder - CGO
Recent News
Soma Capital
2026-01-08
2025-10-10
Company data provided by crunchbase