PGIM · 3 hours ago
Senior Business Analyst – Group Insurance Product Delivery & Enhancements
Portland, ME, USA
Full-time
Onsite
Mid, Senior Level
$89K/yr - $147K/yr
5+ years expPrudential is a leading financial services institution seeking a highly skilled Senior Business Analyst to join their Group Insurance Product team. This role focuses on delivering enhancements and launching new products, requiring collaboration across various teams to ensure product offerings are well-defined and operationally ready.
Asset Management
Responsibilities
Develop a deep understanding of Group Insurance products, including the intent and details of benefits and proposed changes
Partner closely with Product Owners and Product Partners to facilitate meetings that clarify the “why” and “what” of new or enhanced benefits
Collaborate with Product Development Specialists—responsible for documenting the policy and certificate for changes or newly created benefits—prior to regulatory filing to ensure all updates are fully understood and captured
Identify, extract, and define key data elements required to support the product’s benefits, values, rules, and overall offering, leveraging policy and certificate documentation as well as business partner input
Determine additional data needs and requirements that may not be explicitly stated in existing documentation, ensuring the product can be fully supported across systems and processes
Engage with business partners to analyze and document system and process impacts—translating product and policy/certificate changes into clear business and technical requirements
Map out end-to-end processes and integrations, ensuring practical and sustainable solutions
Facilitate meetings with diverse stakeholder groups (product, Product Development Specialists, technology, operations) to drive alignment and consensus
Ask probing questions to surface underlying needs, risks, and opportunities, ensuring requirements are complete and well-understood
Lead the creation of high-quality requirement artifacts, including process maps, mockups, impact assessments, and data requirements documentation
Serve as a key liaison between business and technology, ensuring seamless handoff from requirements to implementation
Support User Acceptance Testing and operational rollout by providing clarity on requirements and intended outcomes
Communicate plans, progress, decisions, and risks clearly across cross-functional teams and leadership
Qualification
Required
5+ years of experience as a business analyst or business systems analyst, preferably in Group Insurance or a related financial services context
Demonstrated experience driving enhancements and new product development in a product-focused environment
Strong facilitation skills, with the ability to lead meetings, ask the right questions, and achieve stakeholder buy-in
Proven ability to think broadly and end-to-end, connecting product intent to operational and system implications
Proven experience identifying, extracting, and defining data elements from policy/certificate documentation and translating them into actionable requirements
Experience partnering with Product Development Specialists (or equivalent roles) responsible for documenting policy/certificate changes
Applied experience mapping business processes and documenting system impacts
Excellent communication, analytical, and interpersonal skills; ability to translate technical and complex concepts for non-technical audiences
Experience with Agile methodologies and tools (JIRA, Miro, Excel, Word)
Bachelor's degree in business, Information Systems, or related field
Preferred
Group Insurance product expertise, including understanding of benefit design and product filings
Experience collaborating with Product Development, compliance, or legal on insurance products
Strong business insight and ability to connect market/customer needs to product features, data requirements, and system impacts
Familiarity with end-to-end product delivery lifecycle—from ideation through launch and post-implementation support
Benefits
Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Company
PGIM
PGIM is a money manager whose clients rely on their risk management expertise, intellectual capital, and innovative solutions. It is a sub-organization of Prudential Financial.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jakob Wilhelmus
Director, Thematic Research
Recent News
Private Equity Wire
2026-01-23
2026-01-22
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