Self-Help Credit Union · 5 hours ago
Security Systems Manager
NC-Charlotte-Stella Ctr
Full-time
Onsite
Mid, Senior Level
5+ years expSelf-Help Credit Union is dedicated to economic justice and creating opportunities for underserved communities. They are seeking a Security Systems Manager to develop and maintain security strategies, conduct risk assessments, and oversee physical security operations across all branches and centers.
Banking
Responsibilities
Develop, implement, and maintain physical and electronic security strategies and standards across all branches and operations centers
Conduct ongoing security risk assessments, site evaluations, and vulnerability analyses
Design electronic security systems for new locations and improvements for existing sites
Stay current with industry trends, best practices, and regulatory requirements to recommend enhancements to protocols, technology, and equipment
Develop and maintain the organization’s physical security policies, procedures, and documentation
Oversee business continuity and emergency preparedness planning related to physical threats
Oversee access control, video surveillance, intrusion detection, and alarm systems to ensure proper operation and compliance
Manage system upgrades, maintenance schedules, and lifecycle planning for all physical security technologies
Partner with IT teams to ensure security systems integrate appropriately with network infrastructure and cybersecurity controls
Lead or support security-related facility projects, including installations, expansions, or system replacements
Coordinate incident response efforts related to physical threats, breaches, vandalism, accidents, suspicious activity, and emergencies
Conduct and document investigations, providing findings and recommendations to leadership
Prepare and present reports to senior leadership, auditors, regulators, and law enforcement as needed
Ensure compliance with industry standards, internal policies, and regulatory requirements impacting physical and electronic security
Maintain incident logs, audit findings, and mitigation plans for ongoing compliance
Manage relationships with third-party security vendors, integrators, and contractors; evaluate performance and negotiate agreements
Serve as a subject matter expert to leadership, HR, training teams, fraud prevention, information security, compliance, and branch staff
Develop and deliver training for employees on security protocols, emergency procedures, workplace safety, and incident reporting
Partner with local law enforcement and public safety agencies to strengthen onsite security and emergency readiness
Participate in cross-functional initiatives to ensure a cohesive and holistic security posture across the organization
Act as a change agent to drive Self-Help’s economic inclusion initiatives by integrating supplier diversity and the use of businesses owned by women and people of color in third party contracting and vendor management for relevant products and services
Readiness to learn the financial-equipment landscape (ATM security, servicing safety, cash-vendor coordination, and environmental controls) to enhance collaboration with operational teams and support more informed, effective decisions in the physical security function
Perform other duties as may be deemed necessary
Qualification
Required
Bachelor's degree in Criminal Justice or a related field of study and 1 year of experience; or 5+ years of experience in physical security, preferably in a financial institution or a customer-facing environment OR equivalent related experience
Strong understanding of credit union operations and regulatory requirements (e.g., NCUA, FFIEC) preferred
Proven leadership skills
Strong analytical and problem-solving skills with the ability to assess threats and make sound recommendations
Effective communication skills for working with staff, leadership, law enforcement, and external vendors
Ability to lead cross-functional efforts and provide training
High level of integrity, discretion, and professionalism
Experience with enterprise-level security systems and technologies
Knowledge of advanced door control systems
Willing to travel overnight up to 10% and adjust work hours when necessary, providing the flexibility required to support evolving business and security needs
Strong commitment to our mission – creating economic opportunity for traditionally underserved communities
Preference for working in organizations that place priority on teamwork and collaboration
Ability to demonstrate Self-Help's Core Values: Mission Before Self, Service With Excellence, Embracing & Promoting Change, Results Not Credit, Diversity as a Strength, Financial Sustainability for Mission Impact
Preferred
Strong understanding of credit union operations and regulatory requirements (e.g., NCUA, FFIEC) preferred
Experience with March Systems and DMP hardware preferred
Benefits
Generous benefits package
Company
Self-Help Credit Union
Self-Help is a family of nonprofit organizations whose mission is to create and protect ownership and economic opportunity for all.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Truist Foundation
2024-02-14Grant
Leadership Team
Marcus Bowen, CFA, CPA
Chief Financial Officer
Kimberly Jones
Vice President, Director of Partnerships & Community Engagement-Midwest
Recent News
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