HUB International · 5 hours ago
Facilities Manager
Grand Rapids, MI
Full-time
Hybrid
Mid, Senior Level
3+ years expHUB International is a leading global insurance and employee benefits broker, providing a broad array of products and services. The Facilities Manager provides strategic leadership and operational ownership of all facilities and workplace operations across a regional portfolio, ensuring the performance and reliability of physical workplaces and supporting infrastructure.
Financial ServicesInsuranceInsurTechRisk Management
Responsibilities
Own daily operations, maintenance, and planning for all regional office facilities, utilities, and equipment
Lead office upgrades, repairs, preventive maintenance programs, space optimization initiatives, and closures
Direct workstation assignments, space planning, and office configurations to support evolving business needs
Oversee janitorial services and ensure consistent cleanliness, safety, and workplace standards
Manage storage, inventory, and supply distribution processes
Supervise and develop administrative support staff
Coordinate audiovisual systems, office technology upgrades, and infrastructure implementations in partnership with IT vendors and internal teams
Manage IT ticket escalations, system access provisioning, and security protocols
Oversee phone systems and upgrades
Maintain accurate asset tracking for all staff equipment
Lead technology-related change management, user communication, and adoption
Manage lease agreements, renewals, amendments, and landlord relationships
Support site selection, space analysis, and real estate strategy initiatives
Manage equipment lease portfolios and related vendor contracts
Source, negotiate, and manage vendor relationships and service agreements
Ensure vendor performance, compliance, credentialing, and access requirements
Review and approve vendor invoices in alignment with budget controls and policies
Develop and manage annual CAPEX budgets and multi-year capital expenditure plans
Track project spend, forecast variances, and deliver financial reporting
Ensure projects meet quality, timeline, and cost expectations
Lead end-to-end project management for office renovations, relocations, expansions, and buildouts
Manage contractor selection, bid evaluation, negotiations, and contract administration
Coordinate architecture, furniture planning, IT infrastructure, and move logistics
Lead stakeholder communications, employee readiness, and transition planning
Provide facilities and infrastructure integration support and leadership for newly acquired offices
Manage lease transitions, operational alignment, and workspace optimization
Ensure seamless continuity of operations during times of transition and growth
Frequent regional travel across Michigan and Indiana
Qualification
Required
Proven project management expertise with strong execution discipline and customer service orientation
Exceptional organizational skills with the ability to manage multiple concurrent initiatives
Strong leadership presence with sound judgment and problem-solving capability
Ability to operate independently, set priorities, and drive results with minimal supervision
Demonstrated experience working in fast-growth, high-change environments
Excellent written and verbal communication skills with executive-level professionalism
Strong change management, stakeholder communication, and operational planning skills
High standards of integrity, accountability, and follow-through
Willingness and ability to travel regionally
Preferred
3-5+ years of progressive experience in Facilities Management, Real Estate Operations, Project Management, Workplace Operations, or related field
Bachelor's degree in Business Administration, Project Management, Facilities Management, or equivalent professional experience
Experience managing multi-site portfolios and capital expenditure projects preferred
Benefits
Medical, Dental, and Vision (PPO, HMO, and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation, Holiday, Sick, and Personal Time Off
Spending Accounts
Pet Insurance
Comprehensive Onboarding Program
Continuing Education / Personal Development Programs
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
Recognition Rewards Program
Service Awards
Company
HUB International
HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.5BKey Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B
Leadership Team
Marc Cohen
Chairman of the Board and CEO
Joseph C. Hyde
Chief Financial Officer
Recent News
Calgary Herald
2026-01-11
Company data provided by crunchbase