United Aesthetics Alliance · 18 hours ago
Med Spa Manager
Alpharetta, GA
Full-time
Onsite
Mid, Senior Level
3+ years expUnited Aesthetics Alliance (UAA) is a rapidly growing company dedicated to exceptional partnerships in the aesthetics market. The Med Spa Manager will blend clinical expertise with administrative leadership, overseeing clinical operations, managing staff, and ensuring compliance while enhancing patient experience and driving revenue growth.
Hospital & Health Care
Responsibilities
Responsible for overseeing all clinical operations in the med spa. This includes supervising all staff and treatments, ensuring that all procedures are performed safely and effectively, and that they meet the highest standards of care
Align med spa strategies with those of the Swan Center overall and partner closely with the Practice Manager to ensure goal attainment company-wide. Meet regularly to discuss med spa revenue growth, address opportunities in the business and with staff, and work in tandem to solve problems and celebrate wins
Effectively manage med spa staff by providing consistent coaching, mentoring, and managing performance. Proactively identify performance gaps as necessary and partner with Practice Manager and HR as needed to address. Manage staff retention and provide a positive work experience daily for all team members by remaining professional, engaging, and leading by example
Recruiting, training, and managing staff, including providing ongoing education and training in the latest aesthetic techniques, safety protocols, and how to sell services and treatment plans to patients
Ensure that the med spa complies with all local, state, and federal regulations. This involves regularly updating protocols and procedures, maintain updates and warranties on spa equipment, maintaining proper documentation, and ensuring that all staff are trained in compliance standards
Implementing quality control measures to maintain high standards in patient care. This includes monitoring treatment outcomes, handling any patient complaints, and making improvements as needed
Developing and updating policies and procedures that govern the day-to-day operations of the med spa
Although not always involved in day-to-day treatments, the Medical Director may consult on complex cases or new clients to determine the most appropriate treatment plans
Participating in strategic planning for the med spa, including services offered, technology investments, and business growth strategies
Qualification
Required
3+ years in aesthetics or wellness industry management experience required
Extensive experience in aesthetic and non-surgical procedures is crucial
Successful tracking of revenue to budget, sales goal attainment, and staff KPIs
Creating an outstanding patient experience from end to end
A thorough understanding of the health care laws and regulations specific to medical spas in their operating state
Strong leadership skills are essential for managing staff, overseeing operations, and ensuring a professional environment
Excellent communication skills are required to effectively interact with both staff and clients
Preferred
5+ years of aesthetics industry experience overall preferred
A degree from an accredited university strongly preferred
Company
United Aesthetics Alliance
UAA is a flourishing community of clinically differentiated plastic surgery practices and affiliated medical spas.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase