Absa Group · 5 hours ago
Financial Adviser AIFA: Relationship Banking (FAIS)
Worcester, MA
Full-time
Onsite
Mid LevelAbsa Group is a local bank with regional and international expertise, offering a career opportunity as a financial adviser. The role involves executing financial planning, conducting financial needs analysis, and providing tailored recommendations to clients while ensuring compliance with FAIS regulations.
BankingFinancial Services
Responsibilities
To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure
Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA
Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile
Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given
Follow all the steps in the designated client engagement process as specified by Absa Advisers
Provide regular feedback to the Regional Manager on actions taken to progress the lead to business
Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive
Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs
Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client
Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs
Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs
Generate and discuss a formal recommendation including product quote(s) for the client
On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s)
Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA)
Submit the proposal forms to the relevant product providers for processing
Ensure that the issued policy aligns to the recommended product
Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship
Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable
Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s
Capture the correct Policy Relevant Information (PRI) number on the Commission system
On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database
Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end
Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice
Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training
Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development
Participate performance development (PD) discussions as required by the Absa performance management standards
Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts)
Remain fit and proper as required for FAIS flagged roles
Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
Segment the client base according to profile, income potential and commission income
Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice
Attend all the required training to attain accreditation to market Absa approved products
Attend all the requisite internal training (i.e FAIS-related programs/courses)
Attain the required FAIS credits in order to attain Fit and Proper status
Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
Qualification
Required
FAIS licensed financial adviser
Ability to conduct Financial Needs Analysis (FNA) in Investment, Life Insurance and Estate planning
Ability to present advice recommendations under the license categories for which the adviser is accredited
Ongoing Fit and Proper status to offer services under an Absa advice license
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies
Company
Absa Group
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
Founded in 1991
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$289.82MKey Investors
African Development Bank
2023-10-27Debt Financing· $289.82M
Leadership Team
Alexis Sanchos
Chief Financial Officer
Mary Yamat
Finance Business Partner
Recent News
Tech In Africa
2026-01-17
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