SPECTRAFORCE · 6 hours ago
Desktop Support Technician
SPECTRAFORCE is a company dedicated to providing IT solutions, and they are seeking a Desktop Support Technician. This role involves supporting users with desktop hardware, software, and other technology, focusing on imaging PCs, maintaining hardware, and assisting remote users.
Responsibilities
Provide technical and troubleshooting assistance to client’s end users as required
Provide technical and troubleshooting assistance to client’s end users as required
Adhere to client’s IT processes and practices
Identify and recommend ways to improve processes to client’s IT Client Services team
Communicate and escalate customer service issues to management in order to resolve quickly and efficiently
Responds to questions from users or escalates their issues to an IT manager at client’s IT
Assist in the installation, repair and maintenance of workstations at all client’s hospitals and clinic locations
Prepares defective parts for shipment to manufacturer
Assist in maintaining records or parts inventory for spare equipment
Attends vendor training workshops to gain proficiency in workstation and peripheral equipment servicing
Ability to perform on-call duties
Performs other duties as assigned
Qualification
Required
High school or equivalent required
Minimum 6 months' experience in IT up to two years required
Experience in Desktop support
Please pre-vet candidates to ensure clear and effective communication skills
Preferred
Associate's degree in a related field preferred
Experience with or exposure to Cerner
Experience with or exposure to Footprints
Experience with or exposure to Kronos
Company
SPECTRAFORCE
Welcome to SPECTRAFORCE, your gateway to NEWJOBPHORIA™! Established in 2004, SPECTRAFORCE is now one of the largest and fastest growing U.S.
H1B Sponsorship
SPECTRAFORCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (1)
2022 (6)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageCompany data provided by crunchbase