Capital One · 6 hours ago
Director of Communications, Premium Products & Experiences
McLean, VA
Full-time
Onsite
Mid, Senior Level
$190K/yr - $217K/yr
6+ years expCapital One is seeking a visionary storyteller to lead their Premium Experiences Pod within the Banking & Premium Products team. The role involves serving as a strategic advisor to senior executives, driving associate engagement, and executing an integrated communications strategy for emerging growth portfolios.
Financial Services
Responsibilities
Act as the primary communications counselor for business leaders
Define and execute an integrated communications and events strategy that elevates the brand, work, and culture of our Premium Experiences organization
Execute a steady drumbeat of internal storytelling through digital/video content, executive gatherings, and large-scale associate events
Use real-time metrics and KPIs to evaluate channel effectiveness, recommending bold refinements to reach our associates where they are and where leaders need them
Lead and mentor a dynamic team of communicators and content strategists, fueling momentum and fostering a culture of creative problem-solving. Act as a LT member for a scaled CoS office supporting 2 Executive Committee members
Navigate high-impact organizational shifts with transparency and speed, ensuring our teams stay informed and inspired
Qualification
Required
Bachelor's degree or military experience
At least 2 years of experience creating communications content and strategy on behalf of senior leadership
At least 8 years of experience in Internal Communications, Marketing, or Public Relations
At least 6 years of experience in a communications leadership role
Preferred
4+ years of experience in luxury, travel, financial services, technology, or a highly regulated consumer industry
4+ years of experience managing large-scale change management and crisis communications
Proven ability as a strategic thinker, problem-solver, and influencer
Strong collaboration, interpersonal, and coaching skills
Strong organizational and prioritization capabilities
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase