Kenco Group · 18 hours ago
Sr Trans Tech Business Analyst
Kenco Group is a leading 3PL provider in the U.S. seeking a Senior Trans Tech Business Analyst to support their Transportation Technology team. This role involves gathering business requirements, designing solutions, and collaborating with cross-functional teams to enhance transportation systems and drive process improvements.
AutomotiveInformation TechnologyLogisticsReal EstateSupply Chain Management
Responsibilities
Document detailed business, technical, and operational requirements for new implementations and enhancements
Collaborate with internal and external stakeholders to ensure solution alignment with business objectives
Consult with clients throughout the project lifecycle, providing best practices, process guidance, and system expertise
Establish strong cross-departmental relationships to support smooth and efficient Transportation Technology deployments
Provide hands-on support for Transportation Technology applications, with a focus on MercuryGate TMS and Maven VRS
Troubleshoot and resolve complex application issues; determine root causes and develop long-term corrective actions
Support carrier and customer contract setup and maintenance within MercuryGate TMS
Serve as the site administrator for Transportation Technology platforms, managing user setup, permissions, and security protocols
Process operational user requests, including new user onboarding, access changes, and general system inquiries
Partner with TMS Solution Architects on implementation efforts, new feature development, and configuration projects
Support all testing phases, including functional, integration, and user acceptance testing
Create high-quality, customer-ready training materials and process documentation
Conduct internal and external training sessions to ensure users are proficient with Transportation Technology applications
Demonstrate high adaptability in response to shifting priorities, emerging technologies, and evolving customer requirements
Proactively identify opportunities to optimize system usage, streamline processes, and enhance overall solution performance
Primary focus on MercuryGate TMS and Maven VRS, with additional involvement in complementary technologies such as Jaggaer, FourKites, DAT, Truckstop.com, SMC³, Highway, Parade, and other transportation management–related tools
Qualification
Required
Bachelor's degree in Computer Science, Management Information Systems, Supply Chain Management, or a related field; or a minimum of 6 years of relevant professional experience
4–7 years of hands-on experience with the MercuryGate Transportation Management System (TMS), including configuration, troubleshooting, and user support
High Adaptability Quotient (AQ) with a demonstrated ability to adjust quickly to changing priorities, technologies, and customer needs
Exceptional written and verbal communication skills, with the ability to translate complex technical concepts for both technical and non-technical audiences
Strong interpersonal skills with the ability to build effective working relationships and collaborate across diverse teams; capable of working independently with minimal supervision
Proven ability to manage multiple initiatives simultaneously while meeting deadlines in a fast-paced, dynamic environment
Strong presentation and facilitation skills, with experience delivering training and leading discussions with internal stakeholders and external clients
Benefits
Basic Life and Dependent Life
Accidental Death & Dismemberment (AD&D)
Long Term Disability
Prescription Drugs
Vision Insurance
Dental Insurance
Extended Healthcare
Employee Assistance Program (EAP)
Employer-matched RRSP Program
Vacation Time approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays – 10 days
Company
Kenco Group
Kenco is a leading North American 3PL delivering custom, integrated logistics solutions that maximize supply chain efficiency.
H1B Sponsorship
Kenco Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (13)
2023 (14)
2022 (9)
2021 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Pritzker Private Capital
2022-10-06Private Equity
Recent News
2025-08-13
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