Chipotle Mexican Grill · 1 hour ago
ServiceNow Administration - Internship
8890 - 500 Neil Ave
Internship
Onsite
Intern
$25/hr - $25/hrChipotle Mexican Grill is cultivating a better world by serving responsibly sourced food and is seeking a ServiceNow Intern. In this role, you will support and improve the enterprise ServiceNow ecosystem, focusing on business analysis and hands-on administration tasks.
Food and BeverageHospitalityRestaurants
Responsibilities
Partner with ServiceNow stakeholders across IT and the business to gather, document, and validate business requirements related to ServiceNow processes
Help analyze existing ServiceNow workflows and processes to identify gaps, inefficiencies, and opportunities for improvement
Translate business needs into clear functional requirements, user stories, and process documentation for ServiceNow administrators and developers
Participate in stakeholder interviews, working sessions, and process walk-throughs to fully understand current-state and future-state workflows
Assist the ServiceNow team with incident and request ticket triage, investigation, and resolution
Support updates to Service Catalog items, request forms, and workflows under the guidance of senior ServiceNow administrators
Help maintain accurate documentation for ServiceNow processes, configurations, and enhancements
Serve as a liaison between end users and the ServiceNow team, helping users understand available ServiceNow capabilities and solutions
Perform basic ServiceNow configuration tasks such as form updates, field changes, and catalog adjustments (as appropriate for skill level)
Assist with testing and validation of new ServiceNow features, enhancements, and process changes
Qualification
Required
Currently pursuing a bachelor's degree in Information Systems, Computer Science, Business Analytics, MIS, or a related field
Strong interest in business analysis, process improvement, and enterprise platforms
Ability to ask good questions, listen carefully, and translate conversations into clear written requirements
Strong written and verbal communication skills, especially when working with non-technical stakeholders
Basic understanding of IT service management concepts (Incident, Request, Change) is a plus but not required
Comfort working with technical teams and business users simultaneously
Strong organizational skills and attention to detail
Ability to manage multiple tasks and follow through on commitments
Willingness to learn ServiceNow and enterprise IT processes quickly
Company
Chipotle Mexican Grill
Chipotle Mexican Grill is a chain of restaurants that specializes in burritos and tacos.
Founded in 1993
10001+ employees
H1B Sponsorship
Chipotle Mexican Grill has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (3)
2022 (3)
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-06-24Post Ipo Debt· $500M
2006-01-26IPO
Leadership Team
Scott Boatwright
Chief Executive Officer
Adam Rymer
Chief Financial Officer
Recent News
The Motley Fool
2026-01-23
Orange County Business Journal
2026-01-17
Company data provided by crunchbase