City of Baltimore · 3 hours ago
Unit Clerk (NCS) - Mayor's Office of Employment Development
Charles L. Benton, Jr. Building
Full-time
Onsite
Entry Level
$15/hr - $28.80/hr
3+ years expThe City of Baltimore is dedicated to enhancing the local economy through its Mayor’s Office of Employment Development. The Unit Clerk role involves supporting the YouthWorks unit by managing communications, conducting site visits, and assisting with administrative tasks related to youth employment.
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Responsibilities
Answer, screen, and direct calls to the appropriate person or unit
Commute to worksite partner locations to conduct site visits to ensure the work environment is safe and compliant with youth employment
Assisting youth & worksites with/ YW application
Assisting with registration sessions, community events, etc
Complete end-of-summer worksite activity review forms for assigned worksites
Communicate YouthWorks policies and procedures to youth participants, worksites, and other stakeholders
Process and approve timesheet records for youth participants
Organize, file, and scan documents to worksite folders and the YouthWorks system
Ensure youth participant E-folders meet audit guidelines
Ensure accurate data entry and filing
Review and document the worksite’s performance using the Worksite Activity Review Form (WARF)
Distribute MTA Charm Cards, paycards, and/or checks to youth participants
Perform quality review of 75 records daily
Maintain accurate daily work logs
Run worksite and youth reports daily
Assist with assigning youth to worksites
Confirm and verify hours worked for youth participants
Process and submit youth participant timesheets
Investigate, document, and resolve payroll issues
Investigate, document, and resolve all youth and worksite concerns and issues
Assist in preparing and organizing materials for distribution to worksites, youth, and summer staff
Assist with coordination and facilitation of YW program events (YouthWorks sessions, drop-off appointments, etc.)
Operate office equipment (i.e, multi-line telephone system, copiers, scanner, and laptop/desktop computer)
Inventory office supplies and materials for the unit
Assist with the setup and breakdown of materials and equipment
Represent the Agency and customer service philosophy, policy, and procedures with the utmost integrity
Perform other related work assignments as directed
Qualification
Required
Have a high school diploma or GED equivalent
At least 1 year of customer service experience
Three years of experience working in the human services field with youth programs
Ability to pass a mandatory criminal background check
Valid driver's license and access to a reliable personal vehicle to travel to partnering worksites and organizations
Must be willing to use personal vehicle for the completion of assigned duties daily as needed
Work schedule for this position is in-person from 8:30 am to 4:30 pm Monday through Friday
Must be flexible to work some evening and weekend hours
Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver's permit. PROVISIONAL DRIVER'S LICENSE OR LEARNER PERMITS ARE NOT ACCEPTABLE
Preferred
Ability to review and process a large volume of data to meet or exceed daily quota
Ability to work in a fast-paced environment
Solid ability to operate Microsoft Office software and Google Suite
Proficiency in virtual communications platforms (ie, Zoom, Google Meets, and Microsoft Teams, etc.)
Detailed oriented
Solid data entry ability
Solid time management skills to effectively manage multiple priorities
Solid verbal and written communication skills
Analytical skills, adapting readily to changing priorities, detail-oriented, and ability to maintain confidentiality
Solid skills to quickly evaluate service delivery issues and identify resolution
Benefits
Medical
Prescription drug
Dental
Vision
Optional life
AD&D
FSA plans
Wellness programs
Support groups
Workshops
Company
City of Baltimore
City of Baltimore is a government administration that provides public monuments and general services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Debbie Jacobs Rock
CEO/Founder
Alexandra (Alli) Smith
Chief of Partnerships & Philanthropic Strategy
Recent News
2025-09-24
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