Precision Cable Assemblies · 5 hours ago
IT Operations Manager
Brookfield, WI
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expPrecision Cable Assemblies is a company focused on optimizing technology initiatives to support manufacturing and business operations. The IT Operations Manager will lead the IT team, manage IT projects, and ensure system reliability and alignment with business priorities.
BatteryCommercialElectronicsIndustrial ManufacturingManufacturingWholesale
Responsibilities
Lead, mentor, coach, and develop the IT team to support operational excellence and professional growth
Establish clear ownership, accountability, and execution standards for IT initiatives and support activities
Serve as the single point of accountability for IT system performance, project delivery, and operational readiness
Oversee and maintain core IT infrastructure, including networking, security, telecommunications, disaster recovery, and server environments
Ensure continuous operational readiness of IT systems through proactive monitoring, maintenance, and issue resolution
Manage cybersecurity solutions including firewalls, endpoint protection, MFA, VPNs, and intrusion detection systems
Lead disaster recovery planning, backup strategies, and business continuity efforts
Safeguard company data from internal and external threats
Own the ERP system and related operational platforms, including ongoing support, upgrades, integrations, and enhancements
Serve as IT project owner for ERP and warehouse management initiatives, including recent and future deployments (e.g., Produmex)
Partner closely with production, warehouse, supply chain, and finance teams to ensure systems effectively support daily operations
Translate operational needs into system requirements and lead implementation efforts to completion
Conduct system audits and validate that implementations meet business, operational, and data integrity requirements
Ensure ERP and production-related issues are prioritized, resolved, and communicated clearly to stakeholders
Lead IT project management efforts end-to-end, including scope definition, timelines, resource coordination, risk management, and delivery
Drive accountability with internal teams and external vendors to ensure projects are delivered on time and within scope
Track and communicate project status, risks, and outcomes to leadership
Ensure new systems and enhancements transition smoothly into steady-state operations with appropriate documentation and training
Serve as primary liaison for external IT vendors, consultants, and service providers
Manage service level agreements (SLAs) and vendor performance
Ensure compliance with software licensing and IT governance standards
Plan, manage, and track the IT department budget
Support internal users across all levels of the organization, including participation in an on-call rotation as needed
Provide advanced troubleshooting and escalation support for complex system and application issues
Communicate system maintenance, outages, and availability impacts in a timely and effective manner
Qualification
Required
8+ years of progressive IT experience
Strong ERP experience in a manufacturing environment
Demonstrated experience leading IT projects, not just participating in them
Experience supporting production, warehouse, and operational teams in a manufacturing environment
Strong technical knowledge of: Office 365, Networking principles, VMware / virtualized environments, Meraki, MFA, VPNs, and EDR platforms
Experience working with third-party vendors, system integrators, and consultants
Exceptional problem-solving, organizational, and communication skills
Preferred
Bachelor's degree
SAP Business One
Prior experience managing IT staff
Company
Precision Cable Assemblies
Precision Cable Assemblies is an organization that manufactures wire harnesses, battery cables and custom molded cable assemblies.
501-1000 employees
Funding
Current Stage
Late StageRecent News
bloomberglaw.com
2025-04-15
Company data provided by crunchbase