Harvey Nash · 6 hours ago
Application Support Specialist
Matawan, NJ
Full-time
Onsite
Senior Level
$80K/yr - $85K/yr
5+ years expHarvey Nash is seeking a Retail Store Application Specialist to ensure smooth deployment, integration, and operation of retail store systems. This role bridges the gap between store needs and IT solutions, focusing on applications connected to store POS systems and providing ongoing support and improvements.
Professional ServicesRecruitingSearch EngineService Industry
Hiring Manager
Gaurav Tiwari
Responsibilities
Configure co-op applications and integrate them with various POS systems
Support new store onboarding and system setup
Advise stores on POS configurations, promotions, and data integration
Assist with implementation of store hardware (registers, scales, pin pads, etc.)
Provide Level 2 support for member stores and escalate issues when required
Collaborate with the Enterprise Applications team to gather requirements and prioritize enhancements
Monitor and resolve system integration issues between co-op and store systems
Conduct QA and user acceptance testing for changes impacting store operations
Create training and communication materials for new releases or updates
Identify opportunities to improve system efficiency and user experience
Coordinate with the IT Field Team for onsite training and support
Liaise with POS vendors and service providers for issue resolution
Qualification
Required
Bachelor's degree in Technology or Business-related field
5+ years of experience with POS technology and retail system integrations
Hands-on experience with at least 3 full POS implementations in retail
Strong understanding of item, pricing, and customer data integration
Knowledge of ITIL practices and SDLC lifecycle
Strong testing, troubleshooting, and documentation skills
Excellent communication skills; multi-lingual a plus
Ability to work independently and manage multiple priorities
Preferred
Experience with SAP S/4 or PI integration preferred
Retail grocery or consumer goods experience preferred
Company
Harvey Nash
We’re Harvey Nash, and we build amazing technology and digital teams.
5001-10000 employees
H1B Sponsorship
Harvey Nash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (70)
2023 (121)
2022 (67)
2021 (3)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-04IPO
Leadership Team
Ted Blumenberg
CFO
Michael Goldberg
Vice President, Strategic Partnerships
Recent News
2024-10-16
Company data provided by crunchbase