Compliance Quality Assurance Manager (US) jobs in United States
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TD · 6 hours ago

Compliance Quality Assurance Manager (US)

TD is one of the world's leading global financial institutions, and they are seeking a Compliance Quality Assurance Manager to lead independent compliance testing and provide strategic guidance. The role involves executing reviews, enhancing operational performance, and fostering a culture of compliance within the organization.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Works independently and be accountable for acting as a lead in executing engagements and provides work direction to others on those engagements
Considered subject matter expert in Compliance testing methodologies
Provides subject matter expertise and/or guidance to various stakeholders and team members
Advanced knowledge of external competition, industry and/or market trends in relation to own function/business
Scope of role may have enterprise impact
Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Independently performs concurrent multiple reviews and related tasks from end to end
May act as highest point of team escalation for resolution and provides direction to resolve issues or escalates
Executes and manages testing activities in accordance with established standards and strategic direction to achieve completion within target timelines
Executes follow-up on findings raised from testing engagements in accordance with established standards
Conducts skilled analytical research and analysis as part of testing engagement and initiatives
Understands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practices
Develops strong relationships and works collaboratively with key partners
Oversees/leads the testing engagement, including communications and the reporting processes
Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization
Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate staff to resolve
Prioritizes and manages workload to deliver quality results and meet testing timelines
Contributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operational efficiencies for area of responsibility
Adheres to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
Clearly and concisely documents research as required to understand requirements specific to an engagement
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
Applies subject matter expertise in the discipline, provides guidance, assistance, and direction to others
Actively manages relationships within and across various business lines, corporate and/or control functions, and drives alignment with enterprise and/or regulatory requirements
Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where required
Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Qualification

Compliance testing methodologiesFinancial institution regulationsInternal audit experienceCPACIACFECRCMAnalytical research skillsProject managementMS Office proficiencyClear communication skillsTeam collaborationStrategic thinking

Required

Undergraduate degree or equivalent work experience
7+ years of experience
Considered subject matter expert in Compliance testing methodologies
Provides subject matter expertise and/or guidance to various stakeholders and team members
Advanced knowledge of external competition, industry and/or market trends in relation to own function/business
Scope of role may have enterprise impact
Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Independently performs concurrent multiple reviews and related tasks from end to end
May act as highest point of team escalation for resolution and provides direction to resolve issues or escalates
Executes and manages testing activities in accordance with established standards and strategic direction to achieve completion within target timelines
Executes follow-up on findings raised from testing engagements in accordance with established standards
Conducts skilled analytical research and analysis as part of testing engagement and initiatives
Understands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practices
Develops strong relationships and works collaboratively with key partners
Oversees/leads the testing engagement, including communications and the reporting processes
Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization
Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate staff to resolve
Prioritizes and manages workload to deliver quality results and meet testing timelines
Adheres to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
Clearly and concisely documents research as required to understand requirements specific to an engagement
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
Applies subject matter expertise in the discipline, provides guidance, assistance, and direction to others
Actively manages relationships within and across various business lines, corporate and/or control functions, and drives alignment with enterprise and/or regulatory requirements
Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where required
Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Preferred

CPA, CIA, CFE, CRCM or equivalent a plus
8+ years of internal audit, testing and/or quality assurance experience
Knowledge of financial institution laws/regulations, strategies and risk management/compliance programs
Possesses and demonstrates expertise in the advisory of policy, change management, project management and operations
Skilled in using computer applications including MS Office suite, with a focus on Excel and PowerPoint
High personal and professional integrity and standards to advance TD's vision and protect the brand
Strategic critical thinker: has excellent judgment, achieves the right risk/reward balance
Delivers on objectives, focuses on what matters and can work across silos to build effective working relationships
Clear and concise verbal and written communication skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition

Company

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).

Funding

Current Stage
Late Stage
Total Funding
$65M
Key Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M

Leadership Team

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Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
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F
Foster Glenn
Senior Vice President Technology and Data Risk Management
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Company data provided by crunchbase