NEOGOV · 15 hours ago
Senior Utility Billing Specialist
Addison, TX
Full-time
Onsite
Mid, Senior Level
$50K/yr - $64K/yr
2+ years expNEOGOV is a company that provides innovative solutions for public sector agencies, and they are seeking a Senior Utility Billing Specialist for the Town of Addison. The role involves performing customer service duties related to utility and airport tenant billing, preparing reports, maintaining financial records, and ensuring accuracy in billing processes.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responsible for assisting with the accurate and timely preparation of all statements and reports related to the utility and airport billing, collection, and payment activities for the Town
Must demonstrate effective customer service skills
Coordinates with other departments regarding meter services and move-in requests
Assists in planning and helps control month-end, interim, and year-end reporting related to utility and airport billing and collection efforts
Assists the Utility Billing Supervisor with the reconciliation of receivable accounts and other special projects as needed
Serves as primary back-up to Supervisor, managing the entire processes for both airport and utilities independently as needed
Interacts with customers to resolve utility and airport billing and collection issues
May be asked to perform additional job duties that are directly, indirectly or completely unrelated to normal job functions in the course of presenting certain Town special events
Performs related duties as required or assigned
Qualification
Required
Associate's degree in Accounting, Finance, or related field
Two (2) years of accounting experience in municipal finance or customer service
Safe driving record and valid Texas Driver's License
Clear Criminal Background check and pre-employment drug screen
Knowledge of automated accounting systems
Knowledge of Microsoft Office products such as Excel and Word
Knowledge of accounting practices and procedures related to cash handling and billing
Knowledge of records maintenance and management practices and procedures
Knowledge of applicable local, State, and Federal laws, codes, regulations, and ordinances
Skilled in typing and entering data with speed and accuracy
Skilled in creating and maintaining accurate spreadsheets; performing mathematical calculations
Skilled in preparing clear, professional, and concise reports and documents
Skilled in managing and completing tasks in a timely and efficient manner; meeting deadlines
Skilled in establishing and maintaining effective working relationships
Skilled in communicating effectively face to face, via phone, and in writing
Skilled in ensuring customer satisfaction and providing professional customer support
Benefits
Medical, Dental and Vision insurance for employees and their dependents that will begin from date of hire
Medical premiums are as low as $0.00 per paycheck for employee only coverage
Dental premiums are covered at 100% for employee only coverage
Addison participates in the Texas Municipal Retirement System (TMRS) with a 7% employee contribution with 14% Town contribution at retirement
Fully vested after 5 years
Optional deferred compensation 457 Plan with 2/3 Town matching contribution, up to 4% after new hire trial period
Tuition reimbursement program at 50% of tuition cost
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase