MetLife · 5 hours ago
Absence Leave Solutions Claim Specialist
United States
Full-time
Onsite
Entry Level
$45K/yr - $48K/yr
1+ years expMetLife is a leading financial services company focused on creating positive experiences for its customers. They are seeking an Absence Leave Solutions Claim Specialist responsible for managing various leave claims, ensuring compliance with policies, and providing exceptional customer service.
Asset ManagementFinancial ServicesInsuranceLife InsuranceRisk Management
Responsibilities
Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc
Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state and company policies
Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers and other key stakeholders necessary to appropriately determine liability
Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s)
Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements
Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy and a positive claimant experience
Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality
Qualification
Required
New hires should live a commutable distance from the site the role is posted in
1-2 years Customer Service background
Strong communication skills, both written and oral
Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
Strong Letter writing/Microsoft Word
High School Diploma or GED equivalent
This role has mandatory paid training starting on March 23rd. Candidates must be available and present for all training days
Preferred
1+ years' experience in one or more leave State and Federal Leave Laws
1-2 years of experience in Leave Claims (AMS, Disability, FMLA, ADA)
College Degree
Benefits
Comprehensive health plan that includes medical/prescription drug and vision
Dental insurance
No-cost short- and long-term disability
Company-paid life insurance
Legal services
A retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
Employee Assistance Program (EAP)
Digital mental health programs
Parental leave
Volunteer time off
Tuition assistance
Company
MetLife
MetLife is a provider of insurance, employee benefits, and financial services .
10001+ employees
H1B Sponsorship
MetLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (108)
2023 (113)
2022 (155)
2021 (75)
2020 (81)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-20Post Ipo Debt· $500M
2000-04-14IPO
Leadership Team
Michel A. Khalaf
President & CEO, MetLife, Inc.
Koley Corte
Senior Vice President & Chief Marketing Officer - Institutional, Regional, Global Insights+Analytics
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