Intralox · 1 day ago
Controls Engineering Manager: Manufacturing Services
Baltimore, MD
Full-time
Onsite
Lead/Staff, Director/Executive
$120K/yr - $234K/yr
5+ years expIntralox, L.L.C. is the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, and they are seeking a Controls Engineering Leader to lead and develop their LifeCycle Services Controls organization. This senior leadership role focuses on building a high-performing team of Controls Engineers and Automation Specialists while fostering a culture of trust and accountability.
ElectronicsInformation TechnologySoftware
No H1B
Responsibilities
Set and align the vision, priorities, and operating principles for the LifeCycle Services Controls team in partnership with Technical Services and Commercial leadership
Build a strong leadership bench by developing engineers into technical leaders, facilitators, and future people managers
Foster a culture of trust, accountability, continuous improvement, and learning aligned with the Laitram Business Philosophy
Serve as a senior escalation leader during complex customer challenges, facilitating teams through ambiguity rather than personally solving the technical details
Recruit, onboard, and retain top talent with a strong focus on long-term growth and leadership potential
Lead thorough regular one-on-ones, team forums, and structured development conversations focused on capability building and career progression
Coach leaders and individual contributors on problem framing, prioritization, communication, and customer engagement
Provide clear, candid feedback through performance reviews with an emphasis on growth, impact, and leadership behaviors
Identify and develop future leaders by creating safe opportunities to lead, experiment, and learn
Act as a senior customer-facing leader during high-impact or high-risk situations, ensuring the right teams are engaged and aligned
Facilitate cross-functional problem-solving efforts that bring together controls, engineering, product, and commercial partners
Model how to engage customers as trusted partners, especially when navigating complex operational or technical challenges
Ensure customer learnings are captured and translated into organizational improvements
Own capacity planning, prioritization, and resource alignment to balance customer commitments with sustainable team workloads
Ensure teams operate with clear goals, roles, and decision-making frameworks
Partner with Sales, Product Management, Engineering, and Global Services to align priorities and remove organizational friction
Champion continuous improvement by simplifying processes, reducing noise, and focusing teams on the vital few
Participate in business and strategic planning, ensuring controls services capabilities evolve with company needs
Translate strategy into clear, actionable direction for teams
Lead improvement initiatives that strengthen responsiveness, quality, and team effectiveness---not just technical outcomes
Stay informed on industry and technology trends at a leadership level, ensuring the organization remains competitive without requiring hands-on expertise
Qualification
Required
Bachelor's degree or equivalent experience; advanced degree a plus
5–10+ years of progressive leadership experience, including leading experienced professionals or managers
Demonstrated success building, developing, and retaining high-performing technical or professional teams
Strong track record leading teams through complex, ambiguous customer or operational challenges
Proven ability to align people, priorities, and resources to deliver results
Excellent communication and facilitation skills, with the ability to engage engineers, customers, and senior leaders
Comfortable operating as a coach, facilitator, and decision-maker rather than solely a hands-on technical expert
Willingness to travel (~30% domestic and occasional international.)
Preferred
Experience leading teams in engineering, automation, manufacturing services, or technical services environments
Background working closely with customers in complex, project-based or operational settings
Exposure to controls, automation, or industrial systems sufficient to lead teams credibly (hands-on expertise not required.)
Experience operating within matrixed or global organizations
Benefits
Health, dental, vision, and disability insurance
Paid time off
401K
Flexible spending account
Life and AD&D insurance
Long term care
Tuition reimbursement
Additional voluntary benefits
Company
Intralox
Intralox is a provider of conveying solutions in Industrial Automation
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lauren Benjamin
Chief Operating Officer
Amanda Shirk, PHR
People & Culture Business Partner
Recent News
BBB NATIONAL PROGRAMS
2025-07-01
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