BradyPLUS · 5 hours ago
Customer Service Representative
Elizabeth, NJ
Contract
Onsite
New Grad, Entry LevelBradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. They are seeking a Customer Service Representative who will act as the main liaison between customers, vendors, and internal departments to ensure customer satisfaction throughout the order fulfillment process.
Packaging ServicesProfessional ServicesService Industry
Responsibilities
Field sales inquiries, quote requests, and orders via phone and email
Manage order fulfillment processes
Assist the Sales Team with inside sales tasks, including but not limited to, quoting and pricing new or repeat products and equipment
Create and maintain all quotes through the ERP system, which includes working with vendors and 3rd parties on pricing, deviated costs, and pricing contracts
Act as point contact for customer communication
Process returns for both stock and direct orders
Liaise with Sales, Operations, Vendors, and the entire BradyPLUS team
Operate daily in ERP software environments
Fulfill customer sample requests, by working with the DC and vendors
Anything else reasonably requested by your supervisor
Qualification
Required
Strong reading, writing and comprehension skills
Strong communication skills (written and oral)
Ability to follow instructions, structure, and standard operating procedures
Ability to learn company processes, systems, and protocols thoroughly and accurately
Ability to thoroughly learn and be trained on product information through vendor trainings
Ability to work both independently and in a team environment
Ability to multitask and troubleshoot problems both quickly and accurately with multiple parties
Benefits
Medical
Dental
Vision
Life and disability insurance
Flexible spending accounts
Employee Assistance Programs (EAP)
401(k) Retirement
More
Company
BradyPLUS
BradyPLUS is a prominent national distributor and solution provider specializing in JanSan, foodservice, and industrial packaging.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Roberts
Chief Revenue Officer
Recent News
2026-01-11
2025-11-01
PR Newswire
2025-09-12
Company data provided by crunchbase