Follett Products, LLC · 6 hours ago
Systems Specialist
Easton, PA
Full-time
Onsite
Senior Level
5+ years expFollett Products, LLC is a leader in designing and manufacturing innovative ice storage and transport systems. The Systems Specialist will support existing IS systems by implementing, maintaining, and troubleshooting various IT technologies, while collaborating with team members and providing solutions to improve efficiency.
Food and BeverageManufacturing
Responsibilities
Assists with the daily administration of a server environment
Monitors Company system performance and performs testing to provide a diagnosis of issues and to assist with the deployment of solutions
Installs upgrades, patches, and new applications and equipment
Point of contact for server, hardware, and software support via phone or email
Helps and troubleshoots, and/or repairs enterprise end user systems to include various software packages, printers, scanning devices, mobile devices, and various other IT features
Builds, upgrades, or configures new and used PC and server hardware and software
Maintains detailed troubleshooting and customer interaction logs provided in internal tracking tools
Performs vendor support for clients regarding matters requiring Microsoft, Dell, Apple support
Assists with the creation and updating of internal IT policies
Responsible for identity and access management. (Active Directory, AzureAD)
Assists in disaster recovery implementations, testing scenarios, and operations
Participates in team meetings and provides input on intelligent solutions to improve efficiency
Understands business requirements to support projects and implementations
Helps create documentation and workflows
Identifies weaknesses in existing processes and applications. Helps research potential opportunities
Manages multiple tasks and communicates progress at regular intervals
Keeps abreast of current standards and trends in IT and emerging technology
Qualification
Required
5+ years' experience
Experience working on teams developing IT related projects
Ability to work effectively in cross-functional team initiatives
Strong interpersonal and communication skills
Self-motivated; must be able to multitask and quickly realign priorities
Superior analytical and problem-solving abilities
Strong understanding of IT security
Key competencies in the following technologies: M365, Active Directory, Group Policies, PowerShell, Windows systems (Win10\11, Server 2012r2 and up), Zebra, GoTo, Rubrik, SQL, ESXi, Windows Server administration/migrations, File & Print sharing, Meraki, OneDrive, DocLink, PDQ, PRTG, SOX, CBQ, Bartender, Factory Track, PaceJet, Infor CSI
Preferred
Bachelor's degree in computer technology preferred or equivalent combination of education and experience
Microsoft certification preferred
Experience working with hosting and cloud providers
Benefits
Medical, dental, and vision insurance
Paid time off
Paid holidays
Retirement plan with company match
Employer-paid disability
Bonus opportunity
And much more
Company
Follett Products, LLC
Follett Products, LLC specializes in • High performance medical-grade refrigeration products for the healthcare and scientific research communities • Innovative ice-related solutions including ice machines, ice and water dispensers, ice and beverage dispensers, and ice storage and transport equipment for the foodservice and healthcare industries.
501-1000 employees
H1B Sponsorship
Follett Products, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2016-05-18Acquired
Company data provided by crunchbase