Teamware Solutions · 3 hours ago
Business analyst WIth Airline
New York, NY
Contract
Onsite
Mid, Senior Level
4+ years expTeamware Solutions is seeking a Business Analyst with expertise in the airline domain. The role involves serving as the primary interface between Crew Services business users and delivery teams, understanding and documenting Crew Management business processes, and facilitating workshops to gather and validate requirements.
EnergyFinancial ServicesInsuranceVenture Capital
Hiring Manager
Sandeep Santhosh
Responsibilities
Serve as the primary interface between Crew Services business users and delivery teams (Product, Engineering, QA)
Understand and document end-to-end Crew Management business processes, including: Crew Planning Rostering, Pairings and Bid Awards, Crew Scheduling Recovery, Crew Tracking Day-of-Operations, Fatigue Risk Management (FRMS), Regulatory and Contractual Compliance (FAA, EASA, union rules, CBAs)
Facilitate business workshops to gather, analyze, and validate requirements
Translate business needs into clear functional requirements, user stories, acceptance criteria, and process flows
Create and maintain artifacts such as Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), User Stories and Use Cases, Process and data flow diagrams
Collaborate closely with QATest teams to Review and validate test scenarios and test cases Ensure coverage of crew business rules, regulatory constraints, and edge cases Support System, Integration, and User Acceptance Testing (UAT)
Communicate solution impacts, dependencies, and risks effectively to all stakeholders
Manage expectations across business and delivery teams
Qualification
Required
4-6+ years experience required
Strong hands-on understanding of Airline Crew Services Crew Management
Experience working with Crew Management Systems (CMS) such as: Jeppesen, AIMS, Sabre Crew Manager, Navblue, or similar platforms
Solid knowledge of: Crew legality rules, Work rules and union contracts, Crew recovery and disruption management, Day-of-operations scenarios
Proven experience as a Business Analyst Functional Analyst Product Analyst in the airline domain
Strong ability to break down complex crew rules into functional and testable requirements
Experience writing detailed user stories with acceptance criteria
Ability to collaborate with Product Owners, Developers, and Testers effectively
Strong problem-solving and decision-making skills
Company
Teamware Solutions
Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients' staffing initiatives.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase