Ellis Island Casino · 10 hours ago
Implementation Project Manager (Marker Trax)
Ellis Island Casino is seeking a skilled and detail-oriented Implementation Project Manager to lead end-to-end deployments of their software solutions for casino clients. This role involves ensuring successful delivery from discovery through configuration, testing, and go-live, while managing timelines and stakeholder communication.
Hospitality
Responsibilities
Develop and maintain detailed project plans, milestones, timelines, and risk logs
Facilitate discovery sessions with casino operations, IT, and compliance teams to gather requirements and define project scope
Oversee system configuration, including property setup, gaming configurations, and integrations with slot/table systems, loyalty programs, ERP/GL, and compliance platforms
Coordinate UAT and production validation to ensure all functional, operational, and regulatory scenarios are fully tested
Lead cutover and deployment activities, including execution of go-live plans and contingency management
Provide clear and consistent communication to clients, internal stakeholders, and leadership
Support delivery of training, SOPs, and a smooth transition to post-implementation support teams
Qualification
Required
Bachelor's Degree in Business, Information Technology, or related field preferred
At least 3 years of experience in project management or software implementation; 5 years preferred
Strong understanding of enterprise systems, integrations, and configuration workflows
Experience working with gaming or regulated environments (highly preferred)
Excellent client-facing communication, organization, and problem-solving skills
Ability to manage multiple projects in a fast-paced environment
Preferred
Experience with casino systems (slots, tables, loyalty, compliance tools)
Familiarity with ERP/GL integrations
Knowledge of regulatory testing requirements within the gaming industry
Benefits
Medical
Dental
Basic Life Insurance (included with the dental plan)
Vision
Short-term Disability
Combo plan covering accidents, hospitalizations, and critical illnesses
401k plan
Free on-site parking
Paid time off
Paid holidays
Bonus pay
Company
Ellis Island Casino
Ellis Island Casino & Brewery is home to some of Las Vegas’ most recognized food, beverages and entertainment! Our commitment to quality and service has become a tradition for 50 years.
Funding
Current Stage
Late StageCompany data provided by crunchbase