JPMorganChase · 3 hours ago
Product Implementation Specialist
Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
$22/hr - $32/hrJPMorganChase is a leading financial institution offering innovative financial solutions. The Product Implementation Specialist will play a key role in the client onboarding process, ensuring smooth transitions to the Chase banking platform while managing projects and enhancing service delivery.
Asset ManagementBankingFinancial Services
No H1B
Responsibilities
Apply developing critical thinking skills to resolve routine queries and escalate any unusual situations in the onboarding process
Utilize beginning proficiency in data and tech literacy to analyze and interpret data, providing continuous insights to inform decisions
Contribute to the team's efforts by using influence and persuasion skills to establish credibility and trust during the client onboarding process
Enhance emotional intelligence by recognizing, understanding, and managing emotions in professional interactions with clients and team members
Develop onboarding project management skills under the guidance of experienced VP-CO’s (Vice President, Client Onboarding)
Innovate and explore enhancements in service delivery
Handle your own queue of projects, ensure adherence to project methodology and protocols to minimize risk
Enhance project support processes and optimize efficiencies
Explore creative and innovative ways to enhance project support processes and optimize efficiencies
Utilize creative problem-solving and solid decision-making abilities to deliver business-driven results
Qualification
Required
Demonstrated ability to apply critical thinking skills to resolve routine queries and escalate unusual situations
Proven experience in using influence and persuasion to establish credibility and trust in a professional setting
Beginning proficiency in data and tech literacy, with a willingness to understand new/emerging technologies that impact business
Developing emotional intelligence skills, with a focus on recognizing, understanding, and managing emotions in professional interactions
Strong personal and team organizational skills to meet deadlines in a fast-paced environment, with emphasis on time management and attention to detail
Proactive and intrinsically motivated. Flexible in a dynamic work environment
Excellent written and verbal communication, adaptable to different audiences
Skills in digital innovation, adoption, and literacy (API, Transmission, Coding, etc)
Preferred
Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders
Oversee project management activities to ensure timely and successful client onboarding
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase