On Trac, Inc. · 4 hours ago
Broadband Fiber Technician
Google Fiber - Kansas City, MO 64116
Full-time
Onsite
Entry Level
$20/hr - $34/hr
1+ years expOn Trac Communications is a privately held company that provides end to end labor solutions for the Fiber Broadband Industry. They are currently hiring full-time technicians who will connect telecommunication services in customers’ homes and offices, ensuring proper installation and customer education.
InternetNetwork HardwareTelecommunicationsVideo
No H1B
Responsibilities
Install telecommunication services in customers’ homes and offices; test and troubleshoot equipment and connections to ensure working properly
Thoroughly and patiently provide education to customers on the services installed and answer all customer questions prior to leaving the premises
Arrive on time for scheduled appointments, and communicate with customers proactively to advise when you will arrive and ensure they will be onsite
Utilize test equipment to ensure signal strength and connection
Process work orders prior to heading out, ensuring you have all necessary equipment and tools
Review work orders and work performed prior to leaving the premises to ensure work is complete and of the highest quality
Clean and maintain the interior and exterior of company vehicles, communicating any performance or maintenance issues to the Manager and Fleet Director
Adhere to driving and safety laws and company policies at all times
Other projects or duties as assigned
Qualification
Required
High school diploma or equivalent required
1+ year of previous broadband installation experience preferred
Strong computer, network, and electronics skills and knowledge; Ability to utilize applications on a tablet device
Excellent communication skills are required; ability to clearly, professionally, and effectively communicate technical information to a diverse audience
Strong customer service orientation
Positive, solutions-oriented attitude with strong analytical, and problem-solving skills; ability to organize and prioritize tasks to completion in a fast-paced environment while ensuring meticulous attention to detail and accuracy
Current valid driver's license and ability to remain insurable under the vehicle liability policy
The selection process includes a comprehensive background investigation
This is a safety-sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing
Preferred
1+ year of previous broadband installation experience preferred
Ability to work some evenings and/or weekends preferred
Benefits
Medical, dental, vision, life, AD&D insurance, Teladoc, Paid Time Off, and more
Company
On Trac, Inc.
On Trac, Incorporated provides fiber broadband installation services to a myriad of service providers nationwide.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark A. Tichenor
Chief Development Officer
Company data provided by crunchbase