iHire · 1 day ago
Guest Services Team Member - $15.25/HR
Gurnee, IL
Part-time
Onsite
New Grad, Entry LeveliHire has partnered with Six Flags Great America & Hurricane Harbor to find a Guest Services Team Member. The role involves monitoring guest entry and exit, assisting guests with questions, and handling ticket sales and memberships.
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Responsibilities
Greet the Guests and assist the Guest with any questions and or/directional assistance while hosting in a friendly and courteous manner
Conduct all business with a professional, courteous, and friendly attitude toward both Guests and fellow Team Members
Utilize the various park information resources to stay updated on the daily activities and operational information needed to assist our Guests
Check to ensure the number of tickets, passes, and memberships presented meets the amount of Guests entering the Park
Scan all Guests tickets, passes, and memberships to ensure that they are valid
Accurately operate a computer system to create a pass or membership using register or online media
Accurately administer Guest re-entry
Maintain control of the park exit and do not allow unauthorized entry
Use a Point of Sale device to perform transactions (credit/debit card and mobile) and provide media to the Guests
Proactively suggest available options such as passes, memberships, and other passes to Guests as they make their purchase decision
Assist THE FLASH PASS operation by scanning in Guests and admitting them in a ride line if they have the proper reservation
Willing and able to work the various positions with in the Guest Services and THE FLASH PASS Departments
Attend required H.R. Discovery, Guest Services Department Training, and unit specific training
Adhere to all park and department policies
Assist with other Guest Services Department functions as directed by leadership
Maintain cleanliness standards in all Guest Services locations and throughout the park
Qualification
Required
Minimum Age: 15
Able to work 20-40 hours per week, varied shifts, including days, nights and weekends
Capable of holding a handheld scanner (Approximate weight is 2.5 pounds), with both hands, for a minimum of 6 continuous hours
Must be able to walk up to 2 miles per day over various surfaces
Good verbal and communication skills with the ability to fluently speak, write, and comprehend English
Capable of standing at a fixed position for a minimum of 6 continuous hours in adverse weather conditions
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
Preferred
Prior computer usage preferred; but not required
Company
iHire
An industry-specific recruitment platform that connects employers with qualified candidates across 57 talent communities.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
D
David J MacFadyen
Founder and Board Executive Chair
Recent News
2025-09-12
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