Nubank · 12 hours ago
Staff Product Operations
USA, Miami
Full-time
Hybrid
Lead/StaffNubank is a leading digital banking platform that aims to redefine financial relationships across Latin America. The Staff Product Operations role involves leading the development of processes for regulatory compliance and fraud prevention while ensuring the company's sustainable growth in the U.S. market.
BankingCredit CardsFinancial ServicesFinTech
Responsibilities
Your primary objective will be to minimize and eliminate fraudulent activity at onboarding and throughout the product lifecycle, while ensuring full compliance with regulatory reporting
You will also be responsible for driving Nubank’s sustainable growth by supporting the regulatory demands of AML Ops, KYC, and EDD—all while challenging the status quo through innovative process design
Work with US Compliance, Regulatory, and Legal experts to design, diagram, and execute processes for:
Capturing relevant information at onboarding to prevent fraudulent applicants from becoming customers. This includes identity validation and structuring the data elements we need to capture for KYC
Capturing information needed to support AML policies at onboarding
Sanctions screening at the time of onboarding
Design and execute processes and policies for ongoing monitoring of accounts, including:
Account takeover prevention
Mule account recognition and prevention
Chargebacks and transactional fraud
ACH fraud
Other fraud and security incidents investigations
Strengthen the AML Ops team to be aligned with the responsibilities we have as a financial institution
Sophisticated reporting to immediately inform money-laundering or terrorism financing activity to the relevant authorities
Analyze AML Alerts, financial transactions, judicial orders, accounts, and data from the alerts generated by the AML transaction monitoring system, to identify suspicious situations and provide detailed recommendations
Vendor Management (e.g., KYC providers)
Qualification
Required
A Bachelor's, Master's, or Law degree is required in a discipline such as Business Administration, Accounting, Economics, Engineering, Finance, Information Technology, or a Risk Management-related field
Proven professional experience, ideally within AML, Sanctions, Risk Management, or other control functions
Prior experience in monitoring/testing or quality control roles in AML, Audit or Risk
Prior management experience is preferred
Prior investigations experience in the digital asset, payments, and/or Fintech space is a plus
Previous experience collaborating with global teams
Strong analytical, problem-solving, and critical thinking abilities, with the capacity to translate complex technical data into actionable business insights
Excellent communication and interpersonal skills, enabling effective engagement with stakeholders across various teams and seniority levels
You are able to place yourself in the shoes of a customer
Like the idea of working in a startup within Nu – fast-moving, high-trust, creative, and always up for a challenge
Are adaptable and can both exist in ambiguity as well as know when to create clarity
Preferred
Prior management experience is preferred
Prior investigations experience in the digital asset, payments, and/or Fintech space is a plus
Enthusiasm for Artificial Intelligence and coding skills (e.g., SQL, Python, Scala, or similar programming languages) are a plus
Benefits
Opportunity of earning equity at Nu
Medical Insurance
Dental and Vision Insurance
Life Insurance and AD&D
Extended maternity and paternity leaves
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
401K
Saving Plans - Health Saving Account and Flexible Spending Account
Work-from-home Allowance
Relocation Assistance Package, if applicable.
Company
Nubank
Nubank is a digital bank offering seamless financial services, including payments, credit cards, and personal loans.
Founded in 2013
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$4.17BKey Investors
International Finance CorporationBerkshire HathawayTCV
2023-01-17Post Ipo Debt· $265.1M
2022-04-11Post Ipo Debt· $650M
2022-02-16Post Ipo Equity· $1B
Leadership Team
Livia Chanes
CEO Nubank Brazil
Cristina Junqueira
Co-Founder
Recent News
2026-01-24
2026-01-22
Crowdfund Insider
2026-01-22
Company data provided by crunchbase