Atmosphere TV · 1 day ago
Fulfillment & Support Specialist
Austin, TX, US
Full-time
Onsite
Entry Level
$25/hr - $25/hr
1+ years expAtmosphere is the leading streaming TV platform built specifically for businesses, and they are seeking an experienced Fulfillment & Support Specialist. The role involves managing logistics, shipping and receiving, and vendor management to ensure timely delivery and support for internal customers.
Media and EntertainmentTVVideo Streaming
Responsibilities
Perform a wide range of warehouse functions; labeling, replenishing, box making, loading/unloading trailers, moving stowed products to various locations
Fulfill and organize orders to ensure the customer delivery process is efficient and accurate
Be a consultant to the account executives and customer support representatives to answer questions and provide insight on customers we have shipped Atmosphere devices to
Perform administrative and physical duties in support of activities related to shipping/receiving
Fulfill and organize orders to ensure the customer delivery process is efficient and accurate
Create accurate shipping documentation for shipments
Handle routine questions and problems related to shipping/receiving of goods
Confirm the accuracy of invoices, bills, and charges related to shipments
Maintain an organized ticketing pipeline and activity records using a CRM
Focus on the entire shipping process for hardgoods; physical labor is required
Develop, demonstrate and maintain technical skills to troubleshoot issues, create test scenarios and investigate issues based on customer product use
Provide excellent customer service–we take pride and great care in every order we fill for our customers
Other ad hoc projects as assigned by the supervisor
Qualification
Required
One (1) or more years of professional experience with customer service, shipping/receiving, vendor management, and/or inventory management
Proven experience supporting multiple internal and external customers
Detail-oriented, committed to quality work products, and well-organized
Strong analytical and problem-solving skills
Ability to work independently and multi-task
Have the ability to communicate clearly and concisely while also being empathetic, accurate, compassionate, resourceful, and conscientious
Possess a strong sense of urgency and an ability to analyze and solve problems
Demonstrate sound judgment and decision-making
Experience and enthusiasm for working with high performing teams
Excellent verbal and written communication skills
Proficiency in the use of MS Excel or Google Sheets
Benefits
Company Equity
Company 401(k) with employer matching
Competitive insurance plans
Flexible Time Off Policy
Company
Atmosphere TV
Atmosphere is the world's leading streaming TV service for businesses, offering original, audio-optional TV channels.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$276.44MKey Investors
Trinity CapitalSageview CapitalBridge Bank
2025-05-28Debt Financing· $62.7M
2023-02-07Series D· $65M
2022-01-04Series C· $80M
Leadership Team
Blake Sabatinelli
CEO
John Resig
President, Co-Founder
Recent News
2025-10-02
Company data provided by crunchbase