AmeriGas · 2 hours ago
Inside Sales Rep I
Charlotte, NC
Full-time
Hybrid
Entry Level
$21/hr - $21/hr
1+ years expAmeriGas is the nation’s premier propane company, serving over 1.5 million customers across the United States. The Inside Sales Rep I will focus on building business through inbound and outbound campaigns, prospecting and qualifying leads, and providing digital support to meet sales expectations.
FinanceInformation Technology
Responsibilities
Effectively represents AmeriGas in building the business through inbound and outbound campaigns and activities while meeting/exceeding the assigned expectations
Handle inbound and outbound volume with the objective of prospecting and qualifying leads, retaining existing customers, reactivating lost customer to achieve sales expectations, and providing digital support
Make outbound calls to lost customers, recently inactive customers, and prospective customers
Maintain complete records of customer interactions and process/activities through detailed notes in CRM and/or SAP
Fully document and complete any customer agreements/contracts if applicable and generate orders for account if needed
Deliver a positive customer experience, increasing sales, building relationships and offering promotional items to existing customers
Contact existing customer base with marketing promotions/offers
Qualify customer, assessing current use and needs to determine serviceability, present key value statements and sales messaging to retain the customer
Appropriately apply special offers/pricing to existing customers
Upon receiving customer affirmation, complete all necessary steps to deliver on product/service sold
Enter and maintain pertinent customer information in required systems (CRM/SAP Databases)
Maintain complete records of customer and prospect interactions and process/activities through detailed notes in CRM/ SAP
Comply with all company policies
Tasks will be assigned as needed and determined by sales manager to support sales efforts
Qualification
Required
High school education or equivalent required
1 year experience in customer service
Use of business/office tools such as CRM, Microsoft Dynamics, SAP, Microsoft Office products
Excellent phone presence and interpersonal skills
Able to deliver a positive customer experience
Ability to work independently and remotely within call center teams and with leadership expectations
Effective use of sales techniques, including prospecting, discovery, value proposition development, objection handling, and customer acquisition
Efficient and accurate use of systems and tools (CRM, SAP, Microsoft Office products, business websites/systems)
Strong telephone presence and interpersonal skills
Effectively and professionally communicates in English – verbal and written communications
Ability to multi-task and prioritize workload; strong organizational skills/time management skills
Active listener and use of inquiry to discover/understand prospect needs
Motivated and results driven
Ability to work effectively with others; participates in team/center activities; gives and receives feedback/coaching well
Ability to self-manage and maintain leadership expectations
Benefits
Medical
Dental
Vision
Flexible spending and health savings accounts
Retirement savings plans like 401(k)
Paid days off such as parental leave
Military leave
Vacation/paid time off
Sick leave in compliance with state law
Paid holidays
Disability coverage
Company
AmeriGas
AmeriGas through its subsidiaries, markets propane, propane equipment, and related services. It is a sub-organization of UGI.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.05B2025-05-21Debt Financing· $550M
2023-05-22Debt Financing· $500M
Leadership Team
Brett Greer
IT Manager Business Partner
Jennifer Curtis
Finance Business Partner
Recent News
PR Newswire
2025-09-17
2025-06-22
2025-06-22
Company data provided by crunchbase