Oracle · 3 hours ago
Senior Technical Program Manager (OCI)
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$78K/yr - $158K/yr
7+ years expOracle is a world leader in cloud solutions, and they are seeking a detail-oriented Technical Program Manager for their Cloud Infrastructure team. The role involves reviewing and operationalizing contract terms for GPU and cloud deals, ensuring obligations are understood and met through cross-functional collaboration.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
No H1B
Responsibilities
Review GPU and cloud deal terms, including SLAs, delivery milestones, support commitments, usage/licensing, data residency, and security obligations
Translate negotiated terms into measurable requirements, acceptance criteria, and delivery plans with clear owners and timelines
Build and maintain an obligations register for each contract; establish health metrics and cadence for reviews
Monitor performance against SLAs and delivery commitments; identify gaps and drive mitigation plans
Coordinate evidence collection and audit readiness for contractual provisions (e.g., availability, capacity delivery, response times)
Create project plans, RAID logs, and dashboards; produce executive-ready status reports and readouts
Drive cross-functional execution across Product, Engineering, Operations, Support, and Customer Success
Escalate risks, manage change requests, and ensure alignment to contractual baselines
Partner with Legal to clarify intent and edge cases; with Finance on commercial implications; with Product/Eng to scope features or capacity tied to obligations
Work with Marketing/Comms on customer-facing commitments and approvals where applicable
Standardize templates for obligation intake, tracking, and reporting
Recommend process and tooling improvements to reduce risk and cycle time from contract signature to delivery
Qualification
Required
7+ years of experience in technical program management, product operations, deal desk/contract operations, or similar roles in technology or cloud
Demonstrated experience reviewing and operationalizing contract terms (SLAs, delivery milestones, support/response, licensing/usage) for cloud services; GPU/HPC experience strongly preferred
Strong understanding of cloud service models (IaaS/PaaS/SaaS), service availability/latency metrics, capacity planning basics, and support models
Proven ability to create and manage obligation registers, dashboards, and KPI reporting; proficiency with spreadsheets and project management tools
Excellent risk management, problem-solving, and attention to detail; capable of translating legal/commercial language into actionable technical requirements
Exceptional communication and stakeholder management skills; able to work autonomously and drive alignment across Product, Engineering, Marketing, Legal, Finance, and Sales
Preferred
Legal background or experience partnering closely with Legal is a strong plus, but not required
Relevant certifications (e.g., OCI, PMP, Agile/Scrum) are a plus
Familiarity with ticketing and tracking systems (e.g., Jira), documentation (Confluence), and reporting/BI tools (e.g., Oracle Analytics, Tableau, or similar)
Experience building executive dashboards and compliance reports for SLAs and delivery obligations
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
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