LGE Community Credit Union · 12 hours ago
Branch Operations Coordinator
Marietta, GA
Full-time
Onsite
Mid Level
3+ years expLGE Community Credit Union is seeking a Branch Operations Coordinator responsible for maintaining and implementing deposit products and services. The role involves analyzing current processes, overseeing changes, and improving efficiency in Deposit Operations while ensuring compliance with regulations.
BankingFinanceFinancial Services
Responsibilities
Analyzes and tests current processes and systems to determine effectiveness and efficiency
Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of LGE
Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements
Assists in the development and delivery of training programs or presentations communicating process revisions to the organization
Evaluates, maintains and improves efficiency of Deposit Operations processes by identifying areas where technology can lead to increased efficiency
Apply knowledge with standard concepts, practices, and procedures within Deposit Operations, while relying on experience to make judgment calls and accomplish the goals
Assist when new applications or processes are introduced to include, but not limited to implementation, testing, design and analysis
Assist in the formulation of processes and procedures to determine best practices for users of the applications
Deliver outstanding service to internal and external members that meet or exceed our Service Promises
Participate in and assist with Business Development and Community outreach programs
Solve complex problems relating to the overall efficiencies of the Symitar network as it pertains to Deposit Operations
Review, identify, analyze operational strategies for assigned products/services and recommend business process and workflow changes for improvements or cost savings
Provide subject matter expertise for Deposit Operations systems and processes and their relationship to other departments
Responsible for the review of software releases and determining which enhancements benefit or apply to branch processes
Investigates feasibility of proposed programs operationally and with regard to applicable regulations
Develops relationships with core software and hardware providers (internal and external) and other third-party vendors in order to secure resolution on general inquiries, issues or opportunities to ensure they align with Deposit Operations
Serve as department liaison and collaborate with other departments to facilitate the development or enhancement of programs that impact Deposit Operations. Departments include but are not limited to Programming, Project Management, Branch Services and Contact Center
Provide support to the Deposit Operations staff as needed
Be familiar with and follow all policies, procedures and processes which have been established in order to meet compliance requirements of all applicable federal regulations. The regulations include but are not limited to the Privacy Act, Office of Foreign Assets Control (OFAC), Bank Secrecy Act (BSA), Reg. CC, Reg Z and Patriot Act
Qualification
Required
3+ years experience and advanced knowledge working in the operation of financial core systems, preferably Symitar
Ability to recommend practical ways of using innovation, good judgment, creativity and strategic thinking
Must gain, possess and communicate an advanced knowledge of credit union products and services
Must exhibit strong organizational and leadership skills with multitasking abilities
Ability to troubleshoot and provide quick solutions to unexpected problems
Effectively communicate and disseminate information across all necessary departments and individuals
Should possess strong operational, written and verbal communication abilities and interpersonal skills
Must be self-motivated, enthusiastic and exhibit a strong initiative with commitment to a high standard of customer service
Preferred
bachelor's degree in business, finance or accounting related field
5+ years industry experience in a financial organization
Company
LGE Community Credit Union
LGE Community Credit Union is providing banking services including savings, loans, and other financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sean Ferrell
SVP/Chief Financial Officer
Carol Wagner
SVP / CXO (Chief Experience Officer)
Recent News
Credit Union Times
2023-12-27
Marietta Daily Journal
2023-12-27
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