SolutionHealth · 1 month ago
ServiceNow System Administrator - IT - Full Time (Fully Remote must be in the US)
United States
Full-time
Remote
Mid Level
3+ years expSolutionHealth is an integrated health system focused on providing high-value care. The ServiceNow System Administrator is responsible for the maintenance, configuration, and operational support of the ServiceNow platform to ensure efficient IT service management processes across the organization.
CommunitiesHealth CareHospitalNon Profit
Responsibilities
Perform daily monitoring and maintenance of the ServiceNow platform to ensure stability, performance, and availability
Seek assistance when appropriate in order to resolve technical and/or security issues
Schedules and executes routing maintenance, including updating the system, patches and upgrades
Manage user accounts, roles, groups, and permissions in accordance with organizational policies
Monitor the number of user accounts and activity of users to identify and resolve any issues
Maintain data integrity across modules including Incident, Request, Change, Problem, and Knowledge Management
Participate in and support ITIL-aligned change management cycles, including assessing, testing, and implementing approved changes
Coordinate and execute platform upgrades, patches, and hotfixes in collaboration with vendors and internal teams
Build and deploy required components during new implementations or enhancements, including service catalog items, forms, and notifications
Support integration efforts by configuring connectors and ensuring data flow between ServiceNow and other systems
And more
Qualification
Required
Bachelor's degree in Healthcare, Information Technology, Business, or related field (4 years of relevant experience may be considered in lieu of degree in addition to experience below)
ServiceNow System Administrator Certification, Required
3+ years of Service Now administration experience, preferably in a healthcare environment, Required
Strong understanding of ITIL processes and ServiceNow architecture, Required
Benefits
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term disability, long-term disability, and life insurance coverage
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan
Company
SolutionHealth
SolutionHealth is a non-profit healthcare organization.
5001-10000 employees
H1B Sponsorship
SolutionHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Mike Turilli, MBA
SVP of Finance and System CFO
Debra Dulac
SVP Chief Information Officer
Recent News
NH Business Review
2024-11-15
2023-12-23
NH Business Review
2023-12-23
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