Field Training Manager - Sonic jobs in United States
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Inspire · 11 hours ago

Field Training Manager - Sonic

Inspire is a multi-brand restaurant company that operates over 33,000 restaurants worldwide, including SONIC. They are seeking a Field Training Manager who will lead training activities for new initiatives and support franchisees in implementing training and operational processes. The role involves building strong relationships, facilitating training sessions, and acting as a subject matter expert for brand initiatives.

Food and BeverageFood ProcessingRestaurants

Responsibilities

Leads all training activities for new initiatives including product rollouts, guest service initiatives, processes, technology, and systems
Facilitate virtual and in-person training experiences consistently using effective adult learning principles
Presents content during regional meetings and training sessions with the Above Restaurant Leader audience
Utilize project management tools and disciplines to execute project processes, including risk management, issues resolution, change management, quality assurance, and document management
Drives engagement in support of the initiative to influence franchisees to embrace the needed change within their business unit
Actively partners to build relationships with cross functional team members, franchisees, and their above restaurant leaders to influence adoption of training principles
Collaborates with field team to diagnose root causes for knowledge gaps, operational and training problems, and articulate potential solutions
Acts as an ongoing Subject Matter Expert for franchisees and their Above Restaurant Leaders for brand initiatives
Participates in meetings with franchisees and cross functional team to strategize market and network plans, provide expertise and consulting as needed

Qualification

Training FacilitationProject ManagementMicrosoft OfficeChange ManagementStrategic ThinkingInterpersonal SkillsProblem-SolvingPresentation SkillsOrganizational Skills

Required

Bachelor's Degree and/or equivalent experience in restaurant and/or retail management with Training, Human Resource, or multi-unit management experience
5 - 7 years experience in restaurant and/or retail Training, Operations, or multi-unit management
Ability to work independently with minimal supervision and prioritize tasks accordingly
Ability to work in a fast-paced setting
Must be able to build credibility and trusting relationships
Good oral, written and interpersonal skills
Project Management skills
Strong organizational, planning and time management skills
Ability to influence & persuade without authority
Demonstrates strategic thinking with strong problem-solving skills
Strong technical skills in Microsoft Office products including Excel, PowerPoint and Outlook or equivalent
Ability to conduct meetings and facilitate effective and engaging trainings in person and virtually
Sound business judgement and decision-making skills
Change management
Strong presentation skills
Recognizes and provides feedback on better and innovative ways to accomplish objectives
Helps identify and resolve project related risks and issues
Approximately 50-75% travel will be required in support of the position's responsibilities

Company

Inspire Brands is a multi-brand restaurant company & owner. It is a sub-organization of Roark Capital Group.

Funding

Current Stage
Late Stage

Leadership Team

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Paul Brown
Co-Founder and Chief Executive Officer
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Kate Jaspon
Chief Financial Officer
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Company data provided by crunchbase