Reemployment Support Assistant (Austin) jobs in United States
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Texas Workforce Commission · 11 hours ago

Reemployment Support Assistant (Austin)

positionAustin, TX
timeFull-time
remoteOnsite
seniorityEntry Level
money$4,473.73/mo - $4,723.73/mo
date1+ years exp

Texas Workforce Commission connects people with careers across the state. The Reemployment Support Assistant performs complex consultative services and technical assistance work related to reemployment services.

EducationGovernmentPersonal DevelopmentPublic RelationsService IndustryStaffing Agency
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Perform an array of technical training, research, and administrative activities related to reemployment services
Learn reemployment rules and services
Conduct reemployment services workshops for Unemployment Insurance (UI) claimants
Recommend and coordinate activities to produce a more effective support team
Provide outstanding customer care
Gather facts and develop reports on RESEA compliance and potential eligibility issues
Review, respond and report on compliance with reemployment services
Perform related work as assigned

Qualification

Training techniquesTWC rulesRegulationsMicrosoft TeamsMicrosoft WordResearchReport preparationCustomer serviceVerbal communicationWritten communication

Required

One year and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency
Relevant academic credits may be applied toward experience qualifications for this position

Preferred

Knowledge of training techniques
Knowledge of TWC rules, regulations, policies, and procedures
Experience using Microsoft Teams, Word, Outlook, PowerPoint, and WorkInTexas.com
Ability to research and prepare reports
Ability to gather, assemble, correlate and analyze facts
Prior customer service experience
Excellent verbal and written communication

Benefits

Defined Retirement Benefit Plan
Optional 401(k) and 457 accounts
Medical Insurance
Paid time off, including time for vacation, sick and family care leave

Company

Texas Workforce Commission

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Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas.
dateFounded in 1936
location
Austin, Texas, USA
people-size1001-5000 employees
web-link
https://twc.texas.gov/

Funding

Current Stage
Late Stage
Total Funding
$3.66M
Key Investors
U.S. Department of Labor
2022-07-07Grant· $3.66M

Leadership Team

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DeAnn Lowrey
Pre-K Partnership Specialist
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Heather Hall
CIO / IT Director
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