Sr. Engineering Manager - Digital Commerce jobs in United States
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Ahold Delhaize USA · 1 day ago

Sr. Engineering Manager - Digital Commerce

Ahold Delhaize USA is a division of a global food retailer, seeking an experienced Engineering Manager to lead a high-performing team in developing customer-facing omnichannel shopping experiences and e-commerce order capture services. The role involves mentoring engineers, defining technology roadmaps, and ensuring operational excellence in e-commerce systems.

GroceryRetailSales
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Responsibilities

Mentor and Grow Talent: Lead, coach, and develop a team of software engineers (Mobile/Web/Backend), fostering a collaborative, high-trust, and inclusive culture
Performance & Career Development: Conduct regular 1 on 1s, performance reviews, and define career growth paths
Hiring: Drive recruitment efforts to build a world-class team, identifying high-potential talent
Lead the development and evolution of GraphQL and REST API services, including schema design, versioning strategies, gateways/federation, resiliency patterns (circuit breakers, retries, idempotency)
Ensure high-quality mobile/web apps: modular architecture, testability, offline-aware UX, network resilience, feature flags, and progressive rollouts
Champion robust testing: unit, contract, integration, E2E, load/performance, and chaos testing
Utilize and implement Agentic AI tools (e.g., GitHub Copilot, custom IDE agents) to accelerate coding, debugging, and testing, boosting developer velocity
CI/CD & Automation: Oversee the implementation of robust CI/CD practices to ensure safe, scalable, and compliant deployment of AI models into production
Collaborate with SRE and Operation teams on incident response/on-call rotations, and service readiness runbooks
Build comprehensive observability (metrics, logs, traces) with proper severity level and keywords and domain dashboards (cart abandonment, checkout error rates, payment declines)
Drive capacity planning, autoscaling, caching strategies, and fallback/degradation patterns to maintain customer trust during peak traffic (promotions, holidays)
Act as the primary liaison between Engineering, Product, Experience Design, Data, and Operations to prioritize backlog and align on business goals and outcomes
Define and drive engineering process enhancements to deliver fast with aligned quality, priority, timeline and scalability

Qualification

Software EngineeringAgile/Scrum/KanbanCI/CDTeam ManagementE-commerce ExperienceGraphQLAutomated TestingEvent-driven ArchitecturesStakeholder ManagementPerformance TuningCommunicationMentoring

Required

8+ years in software engineering including 3+ years managing engineering teams building customer-facing products at scale
Bachelor's degree in computer science
Deep expertise in Agile/Scrum/Kanban methodologies and tools (Jira, GitHub)
Coach engineers for best development practices and conduct PR review
Lead design/architecture reviews
Coordinate with product and program management for roadmaps, OKRs, and cross-team dependencies
Experience in e-commerce or transactional systems (cart, checkout, payments, order management)
Experienced in delivery any combination of mobile, web, and backend systems in production
Proven track record improving reliability, observability, and operational excellence
Strong background in CI/CD, automated testing, and quality engineering
Security experience: PCI, tokenization, secrets management, and OWASP best practices
Expertise with event-driven architectures (Kafka), idempotency, and exactly-once or at-least-once processing tradeoffs

Preferred

Master's degree preferred
Excellent communication and stakeholder management skills
Familiarity with GraphQL federation, API gateways, and schema governance
Performance tuning for at least one of the services - mobile (networking, caching, offline), web (Core Web Vitals, SSR/ISR), and services (p95/p99 latency)
Experience with agentic AI systems and MCP-based tool integrations is a big plus

Company

Ahold Delhaize USA

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Ahold Delhaize USA provides retail media solutions for brands to advertise to grocery shoppers across ADUSA brands using data-driven tools.