Uber · 7 hours ago
Sr. Product Operations Manager - Seniors & Assisted Mobility
New York, NY
Full-time
Onsite
Senior Level
$171K/yr - $190K/yr
6+ years expUber's mission is to be the place where people come to Go Anywhere, and they are seeking a Product Operations Manager to support their Seniors / Older Adults vertical. This role involves building and scaling products for older adults, ensuring they are operationally feasible and globally scalable, while collaborating with various teams to turn strategy into real-world impact.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Own end-to-end Product Operations programs for senior-focused mobility initiatives, from opportunity identification through rollout, iteration, and scale
Partner with Product to help define and operationalize a clear vertical strategy for older adults, including segmentation, use cases, and success metrics
Define go-to-market plans, operating models, and engagement structures that enable senior-focused products to launch safely and scale globally
Advise product teams on the global feasibility of senior and assisted-mobility experiences, incorporating regional constraints, regulatory requirements, and operational realities
Lead cross-functional alignment across Product, Engineering, Data Science, Legal, Policy, Support, and Operations to ensure products meet high bars for trust, safety, accessibility, and reliability
Develop and project-manage end-to-end rollout plans for senior-oriented features, ensuring launch readiness across markets and partners
Track and interpret core product and business metrics for the seniors vertical, identifying performance gaps, adoption barriers, and growth opportunities
Identify key post-launch problem areas or geographies and surface actionable insights to inform product improvements and roadmap decisions
Act as a voice of operations and the end user, advocating for experiences that are intuitive, dignified, and supportive for older adults and their caregivers
Continuously improve how Uber supports verticalized products, helping evolve Product Ops playbooks for segmentation-led growth
Qualification
Required
Bachelor's degree with a strong record of academic achievement
6+ years of experience in product operations, operations, strategy & operations, business consulting, or a similarly analytical role
Demonstrated experience owning complex, cross-functional initiatives, ideally within a defined product vertical or customer segment
Strong analytical skills and the ability to evaluate success metrics and user outcomes
Experience supporting large-scale, global or multi-region product rollouts
Proven ability to define and operate product operating models, including principles, guardrails, and scalable processes
Excellent written and verbal communication skills, with the ability to influence across functions and seniority levels
Strong intuition for user experience, especially for audiences with distinct accessibility, trust, or safety needs
Preferred
Experience working on verticalized or segmented products (e.g., seniors, healthcare, families, accessibility, trust & safety)
Familiarity with products serving older adults, caregivers, or assisted services
Strong business acumen, including the ability to articulate how product decisions impact adoption, retention, and long-term growth
Comfort balancing empathy-driven design with operational rigor and scalability
SQL proficiency or equivalent experience
Master's or MBA preferred but not required
Benefits
Participate in Uber's bonus program
May be offered an equity award & other types of comp
Various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
2026-01-25
Hindu Business Line
2026-01-24
2026-01-24
Company data provided by crunchbase