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Acosta Group · 12 hours ago

Talent Operations Analyst

Lewisville, TX

Full-time

Onsite

Mid Level

$52K/yr - $65K/yr

3+ years exp

Acosta Group is an Equal Opportunity Employer, and they are seeking a Talent Operations Analyst to drive operational excellence across the Talent Operations and Compliance function. This role involves collecting, analyzing, and interpreting key workforce data to improve efficiency, accuracy, and compliance, particularly in onboarding and I-9 management processes.

ConsultingMarketingRetail

Responsibilities

Own and maintain core reporting and analytics for onboarding timelines by legal entity, ticket resolution metrics, and I-9 compliance audits

Develop and enhance dashboards in Power BI to deliver actionable insights to business and HR leadership

Partner with cross-functional stakeholders to identify process bottlenecks, data inconsistencies, or compliance risks, and recommend data-driven solutions

Analyze onboarding throughput and completion trends to support staffing and operational planning

Monitor and validate I-9 compliance data for accuracy, timeliness, and adherence to federal and company standards

Track and report ticket volumes, response times, and resolution quality, ensuring alignment with service-level expectations

Support process documentation and continuous improvement initiatives within the Talent Operations and Compliance function

Prepare and present clear, concise summaries and recommendations to leadership

Qualification

Data analysisPower BISQLMicrosoft ExcelProcess improvementWritten communicationVerbal communicationAttention to detail

Required

Bachelor's degree in Business, Data Analytics, Human Resources, or a related field

3+ years of experience in data analysis, operations, or compliance analytics (or equivalent combination of education and experience)

Proficiency in Microsoft Excel (advanced functions, pivot tables, formulas), Power BI (data modeling, dashboards, DAX), and SQL (query development and optimization)

Strong written and verbal communication skills, with the ability to translate complex data into actionable insights

High attention to detail, accuracy, and confidentiality when handling sensitive employee or compliance data

Proven ability to work independently, prioritize multiple deliverables, and meet deadlines in a fast-paced environment

Preferred

Experience supporting HR, compliance, or talent operations analytics

Familiarity with onboarding systems, ticketing tools, and HRIS platforms

Demonstrated success identifying process gaps and implementing data-backed solutions

Company

Acosta Group

Glassdoor3.3

Acosta Group is a collection of the most trusted retail, marketing, and foodservice firms.

Founded in 2023

Jacksonville, Florida, USA

10001+ employees

https://www.acosta.group

Funding

Current Stage

Late Stage

Leadership Team

Brian Wynne

Chief Executive Officer

J Todd King

Chief Financial Officer

Recent News

Retail Insight Network

Acosta Group and CommerceIQ form strategic alliance

2026-01-20

PR Newswire

Acosta Group and CommerceIQ Announce Strategic Alliance, Creating New Industry Standard in Intelligent Commerce

2026-01-19

PR Newswire

Acosta Group and Muscular Dystrophy Association Mark 40 Years of Partnership and $102 Million Raised as MDA Celebrates 75th Anniversary

2025-12-17

Company data provided by crunchbase