Braman Termite and Pest Elimination · 23 hours ago
Account Manager (Pest Control Experience is Mandatory)
New Haven, CT
Full-time
Onsite
Mid LevelBraman Termite & Pest Elimination is a growing third-generation family-owned company that is seeking a qualified Pest Control Account Manager with several years of industry experience. The role involves effective communication with team members, overseeing performance needs, conducting audits, and resolving escalated issues within the pest control industry.
Professional Services
Responsibilities
Communicates effectively with Branch Manager, Service Supervisors, and Service Technicians daily
Escalates any issues as needed
Attends and holds required meetings and communicates all relevant company information to Service Supervisors and Service Technicians including but not limited to process updates, policy updates, and company news
Assists performance needs for Service Supervisors and Service Technicians, including but not limited to working with the Service Supervisors on performance reviews, disciplinary actions, and other performance discussions including training and development
This also includes training for new Service Supervisors and Service Technicians
Additionally executes the required number of Quality Audits and Ride a long’s each quarter
Conducts Audit prep for inspected facilities
Coordinates and completes Mobile Audits, Client Care, Trend Reports, and Yearly Assessments
Responsible for 'on call' assignments, on nights and weekends covering incoming customer calls on a rotating schedule
Helps resolve escalated issues
Performs and leads new account/location set up, install, and clean out
Qualification
Required
A minimal of a high school diploma is required
A proven track record and experience of working in the Pest Control industry is essential
Experience resolving pest problems in an urban setting is required
The ability to utilize electronic forms of communication including PC, e-mail, Microsoft office, and pest control software is essential
The Account Manager is capable of reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals
They also write routine reports and other correspondence
The need to speak effectively before groups of customers or employees of organization is essential
A valid driver's license with safe driving record is required
Preferred
Prior management experience is preferred
A Massachusetts pest control license or certification is preferred
Benefits
Competitive wages based on prior pest control experience
Quarterly bonus incentive program
401K retirement plan- With company match!
Health, dental, vision and supplemental insurance
Employee Assistance Program
Company paid life insurance
Paid vacation, holidays, and sick time
Weekly paycheck
Opportunities for commission
Company uniforms
Company vehicle and phone (once certification is complete)
Paid Technical Training School/Required State Pesticide Licensing
Company
Braman Termite and Pest Elimination
Braman Termite and Pest Elimination offer a full range of services to help protect their property, customers, and brand.
Founded in 1890
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jake Lazarus
Managing Partner
Justin Lazarus
Managing Partner
Company data provided by crunchbase