Maryland Oncology Hematology · 4 hours ago
Front Desk Receptionist / Scheduler
Chaska, MN
Full-time
Onsite
New Grad, Entry Level
$20/hr - $27/hrMaryland Oncology Hematology is committed to fostering a diverse and inclusive workplace where everyone can thrive. The Front Desk Receptionist / Scheduler will greet patients, manage scheduling, and ensure efficient front office operations.
Health CareHospitalMedicalOncology
Responsibilities
Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required
Obtains demographic and insurance information. Obtains copy of patients insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system
Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed
Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary
Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner
Schedules patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel
Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR)
Collects co-pays, deductible and other out of pocket amounts at time of visit
Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage
Arranges for patients to have financial counseling as needed
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice
Follows policies and procedures to contribute to the efficiency of the front office
Prepares correspondence, memos, forms and other typing as requested by supervisor
May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required
Qualification
Required
High School Diploma or Equivalent is Required
Basic Computer Skills
Previous healthcare experience strongly desired
Use of electronic medical record systems and electronic scheduling systems is strongly desired
Ability to Multi-task
Can Successfully Prioritize Tasks
Strong Organizational Skills
Ability to work Independently and Collaboratively
Self-Starter
Versatility
Strong Customer Service Skills
Detail-Oriented
Benefits
Medical
Dental
Vision
Life Insurance
Generous Paid Time Off (PTO)
Free Short-term and Long-term Disability Coverage
401k plan with company contribution
Wellness program that rewards you practicing a healthy lifestyle
Tuition Reimbursement
Employee Assistance Program and Discount Program to some of your favorite retailers
Free Parking
Career Growth and Development
Supportive Team and Resources
Company
Maryland Oncology Hematology
Maryland Oncology Hematology is a community based healthcare institution specialized in research and treatment of cancer patients.
Founded in 1986
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Weng
Partner
Recent News
Maryland Daily Record
2024-12-17
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