Helitech Waterproofing & Foundation Repair · 4 weeks ago
Appointment Center Representative
Caseyville, IL
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrHelitech Waterproofing & Foundation Repair is a leading foundation contractor based in the St. Louis area. They are seeking an upbeat and personable individual to assist their Appointment Center Department, focusing on customer communication and appointment scheduling.
Building MaterialReal Estate
Responsibilities
Inbound/Outbound Calls
+ 80-100+ outbound calls per day
+ 25-50+ inbound calls per day
Communicating with customers via live chat, text, & email
Transcribing company voicemails
Scheduling sales & service appointments
Calendar Consolidation & logistics
Other miscellaneous tasks assigned by your supervisor or manager
35 WPM minimum
Qualification
Required
Strong communication and interpersonal skills
Experience using CRM systems, multiple displays and typing experience
Ability to work in a fast pace, target driven environment; Must be able to multi-task
Professional demeanor and will to succeed
Punctuality and attendance are of extreme importance
35 WPM minimum
Preferred
Previous experience in sales or customer service
Benefits
Health, Dental, and Vision insurance
401(k) with company match
Paid vacation and holidays
Company
Helitech Waterproofing & Foundation Repair
Helitech is a locally-owned specialty contractor serving Arkansas, Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Oklahoma, and Tennessee with a focus on faith and family.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brent Kerns
CFO
Recent News
2025-10-27
2025-10-15
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