Customer Service Representative-Bank Teller jobs in United States
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The Bank of Elk River · 7 hours ago

Customer Service Representative-Bank Teller

The Bank of Elk River is seeking a Customer Service Representative-Bank Teller to join their team. This role involves providing exceptional service to customers, operating a multi-line phone system, and assisting with various banking tasks. The ideal candidate will collaborate effectively across departments and help ensure a positive customer experience.

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Responsibilities

Welcomes on-site visitors/customers and determines nature of business. Announces visitors/customers to appropriate personnel
Answers incoming phone calls, determines the purpose of callers and forwards calls to appropriate personnel or department
Monitors visitor access and issues pass when required
Assist customers wishing to access their safe deposit boxes
Collaborates effectively and positively with all departments within the bank
Receives, sorts and routes mail to appropriate person/departments
Prepares certified mail
Receives and distributes bank wide incoming faxes
Assists tellers perform basic bank teller transactions; backs up tellers when needed
May be requested to assist in the support of other bank activities
Help take on and complete administrative projects for all departments within the bank
Regular, reliable attendance is required

Qualification

Customer serviceMultitaskingCash handlingPhone system operationAdministrative supportVisitor managementBasic bank transactionsCollaboration

Required

High school diploma or equivalent required
3+ years of job-related experience
Regular, reliable attendance is required

Preferred

Previous teller experience preferred

Benefits

High-Deductible Health Plan on the 1st of the month following hire date
Health Savings Account on the 1st of the month following hire
Flexible Spending Accounts on the 1st of the month following hire
Dental Insurance on the 1st of the month following hire date
Vision Insurance on the 1st of the month following hire
Company paid life insurance on your date of hire
Supplemental life and AD&D insurance available on your date of hire
Short-term disability insurance paid for by TBER
Long-term disability insurance paid for by TBER
Employee Assistance Program
Well-Being program
Long-term care insurance
Pet Insurance
Employee Stock Ownership Plan (ESOP) after 6 months of service
401(k) Safe Harbor matches up to 4% on the 1st of the month after 6 months of service
Account fees waived and discounts on loans at The Bank of Elk
Discounts through Wellmark Blue365, LifeMart, Carhartt, and Microsoft Office
Gym Membership/Fitness quarterly reimbursement up to $25 each month
Company picnic, Christmas party, and employee appreciation events
Casual dress days

Company

The Bank of Elk River

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The Bank of Elk River is a community bank operating in Minnesota.

Funding

Current Stage
Growth Stage

Leadership Team

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Leroy Lindenfelser
CFO
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Bill LaVigne
Chief Operating Officer
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Company data provided by crunchbase