City of Norfolk, VA · 3 hours ago
Veterinary Assistant (Administrative Technician)
The City of Norfolk’s Department of General Services is seeking a full-time Administrative Technician for the Animal Care and Adoption Center. This role involves serving as a point of contact for the animal shelter clinic, taking animal vitals, assisting with anesthesia recovery, and performing various administrative duties.
Business DevelopmentGovernmentPublic SafetySocial
Responsibilities
Obtain medical histories and relay pertinent information to the Clinic Director/Licensed Veterinary Technician
Answer phone, email, and in person inquiries by shelter personnel, foster families and pet adopters regarding clinic services
Schedule surgical services and illness/injury exams for shelter pets, including those in foster
Safely and humanely restrain pets for exams, vaccinations, diagnostics, and surgical preparation
Observe pets for gross abnormalities, take vitals and report concerns to Clinic Director/Licensed Veterinary Technician
Collect samples and perform diagnostic services for the Clinic Director/Licensed Veterinary Technician to interpret, document results, and communicate to relevant parties
Recover pets from anesthesia and involve Clinic Director or Licensed Veterinary Technician as needed
Clean and sanitize facilities, veterinary equipment, surgical tools, animal enclosures, workspace, lobby, restroom and break areas
Ensure adequate stocking and inform Clinic Director/Licensed Veterinary Technician of needed supplies
Update patient records, enter medical notes, and fill prescriptions
Recommend preventative care products for pets based on species and age
Discharge patients and provide after care instructions
Reconcile funds received and file medical paperwork
Perform other duties as assigned
Ability to lift 30 pounds, sit, stand, bend, stoop and walk for an entire workday
Ability to work around pet dander, dust and other allergens
Must be comfortable handling dogs, cats, and other small animals of varying sizes and temperaments
Ability to work independently and as part of a team
Ability to deal with difficult and stressful situations involving animals and customers
Ability to use computer systems and learn new software
Qualification
Required
Two years clerical experience
Ability to lift 30 pounds, sit, stand, bend, stoop and walk for an entire workday
Ability to work around pet dander, dust and other allergens
Must be comfortable handling dogs, cats, and other small animals of varying sizes and temperaments
Ability to work independently and as part of a team
Ability to deal with difficult and stressful situations involving animals and customers
Ability to use computer systems and learn new software
Preferred
Experience with veterinary medicine
Certification in euthanasia by injection for the State of Virginia or willing/able to become certified during first year of employment
Company
City of Norfolk, VA
Norfolk, Virginia is a city of over 247,000 residents and more than 100 diverse neighborhoods.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-07-26
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