Verra Mobility · 12 hours ago
Supervisor, Field Services
Trafford, PA
Full-time
Onsite
Mid, Senior Level
4+ years expVerra Mobility is looking for a Field Services Supervisor to join their team overseeing the deployment of Automated Photo Enforcement Systems. The role involves managing a team of mobile operators, ensuring operational performance, and maintaining compliance with service-level agreements.
AutomotiveFleet ManagementPublic SafetySmart CitiesTransportation
Responsibilities
Direct management of a team of approximately 8-15 full-time/temp mobile operators, including hiring, performance metrics analysis and disciplinary actions as required
Work closely with Field Service, Client Service, and/or Account Managers to identify areas of improvement as well supporting client relations
Workforce management, including weekly schedule creation to ensure maximum efficiency while considering operational expenses
Perform routine weekly field audits of operators
Maintain both Depot and Vehicle inventory to ensure operational supplies are readily available
Diagnose equipment and enforcement systems for repairs and perform repairs as needed to ensure full system availability
Prioritize, plan and execute work efforts, ensuring a balanced workload across the team
Ensure deployments are completed to meet all state legislative and current program standards
Ensure deployments are triaged and resolved within agreed SLA
Maintain complete SLA compliance related to Field Services
Qualification
Required
Minimum 4 years of experience of increasing responsibility in operations and/or field services roles
Minimum 2 years of effective people leadership including demonstrated skills ranging from work direction, motivation, coaching/feedback, and developing assigned staff with the expected outcome of a consistently positive client experience and attainment of SLA's
Qualified candidates will possess strong critical thinking and problem-solving abilities and show initiative, as evidenced by constructing and analyzing data to evaluate performance and transactional quality of an evolving and complex business
Successful completion of the Nlets fingerprinting background assessment
Excellent written and verbal communication skills
Strong leadership/supervision skills and motivation techniques
Strong multi-tasking skills
Working knowledge of Microsoft Office
Must be willing to work outside
Ability to travel on short notice
Preferred
Experience in a field assignment preferred
Preferred Associates or Bachelors Degree
Company
Verra Mobility
Verra Mobility provides smart mobility, traffic enforcement, and fleet solutions that improve road safety and transportation efficiency.
1001-5000 employees
H1B Sponsorship
Verra Mobility has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (11)
2022 (13)
2021 (7)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1B2021-03-19Post Ipo Debt· $1B
2017-01-19IPO
Leadership Team
Stacey Moser
Executive Vice President, Commercial Solutions
Cate Prescott
CPO & EVP
Recent News
2026-01-20
2025-12-27
Company data provided by crunchbase