OpenAI · 3 hours ago
AI Deployment Manager - San Francisco
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
4+ years expOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The AI Deployment Manager role focuses on delivering high-impact enablement and adoption services across OpenAI’s product suite, helping customers effectively use AI technologies to drive business value.
Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
Responsibilities
Own the technical enablement of OpenAI products, including ChatGPT Enterprise, Codex, Agents, and API capabilities, helping define effective enablement patterns that support adoption across customer segments
Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption
Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams
Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale
Partner closely with Sales, AI Success Engineers, Solutions Engineering, and Product teams to ensure seamless handoff from pre- to post-sale and consistent customer experience
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements
Qualification
Required
4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments
Exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences
Strong technical depth across coding, agents, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, fine-tuning, and key tradeoffs
Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time
Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact
A humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed
Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum
Personally committed to fostering the safe and ethical evolution of AI
Benefits
Relocation assistance
Company
OpenAI
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
201-500 employees
H1B Sponsorship
OpenAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$79BKey Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B
Leadership Team
Fidji Simo
CEO, Applications
Sam Altman
CEO & Co-Founder
Recent News
2026-01-25
MIT Technology Review
2026-01-25
MIT Technology Review
2026-01-25
Company data provided by crunchbase